Sentiment Analysis
Top 8 Sentiment Analysis Datasets in 2024
Sentiment analysis is a great way to understand the customers’ feelings toward a company and to see if they are associated with sales, investments, or agreements. Ensuring a reliable sentiment analysis depends on many factors, and one of its building blocks is the dataset used to train the models.
Top 3 Applications of E-Commerce Sentiment Analysis in 2024
The e-commerce market continues to grow and is estimated to surpass $5 trillion by 2026. However, as the needs of consumers and businesses are constantly evolving, companies face difficulty in maintaining high customer satisfaction levels to stand out in the market. The e-commerce industry is no exception.
Top 5 Data Sources for Customer Insights in 2024
With the emerging technological advancements in the last decade, companies started to implement different strategies to understand data from their customers and their relationship with the brands. However, a recent study shows that 80% of companies still use only basic customer analytics tools. Thus most of the crucial insights from customers go unnoticed.
Top 3 Methods for Audio Sentiment Analysis in 2024
As the number of consumers increases and users’ data accumulates daily, data explosion is no surprise. Companies get help from data collection and analytics to catch up on their sales, customer insights, or brand reputation. However, even though voice data is the most direct feedback businesses receive from customers, they usually overlook its importance.
Top 3 Reputation Management Best Practices in 2024
“Strategically cultivating and maintaining a strong reputation, both internally and externally, has to be a top priority for nearly all business leaders today.” Leslie Gaines-Ross, chief reputation strategist in-residence at Weber Shandwick. In 2015, Volkswagen got in trouble with the revelation of their deceit in diesel-emission tests.
Sentiment Analysis Methods in 2024: Overview, Pros & Cons
One-third of customers say they will stop doing business with brands they love after just one bad experience. Thus, understanding how customers feel about products or services is crucial for business success. Companies use sentiment analysis methods to understand customers’ sentiments and improve their products and services accordingly.
Sentiment Analysis Stock Market in 2024: 3 Data Sources
Figure 1. Time series plot of news sentiment score vs. actual stock price Making accurate predictions regarding stock prices is challenging as the best time to invest or hold depends on factors like interest rates, inflation, investors’ risk aversion, changes in supply and demand, or quarterly financial reports.
Top 4 Benefits of Sentiment Analysis in Retail Industry in 2024
In 2022, the retail industry surpassed $5 trillion for the first time, indicating a continuing desire to buy and consume. However, staying updated with emerging retail industry trends, meeting an increasing number of customers’ needs, and standing out among competitors require great effort.
Top 4 Chatbot Sentiment Analysis Benefits in 2024
Chatbots are used in several industries to provide customers with better service. The chatbot market is estimated to be more than $1 billion in 2025. Although chatbots are becoming increasingly available, customer satisfaction with customer service chatbots is around 30%.
Top 5 Sentiment Analysis Challenges in 2024
Words are the most powerful tools to express our thoughts, opinions, intentions, desires, or preferences. However, they do not have the same meaning in all instances. Instead, the meaning conveyed is mainly shaped by the context.