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Voice recognition

Chatbot vs Voicebot: Where to Use Each One in 2024?

Chatbot vs Voicebot: Where to Use Each One in 2024?

Both chatbots and voicebots can enhance customer experience, streamline rule-based business operations, and offer accessibility to the user on multiple channels.

Jan 115 min read
Speech Recognition: Everything You Need to Know in 2024

Speech Recognition: Everything You Need to Know in 2024

Speech recognition, also known as automatic speech recognition (ASR), enables seamless communication between humans and machines. This technology empowers organizations to transform human speech into written text. Speech recognition technology can revolutionize many business applications, including customer service, healthcare, finance and sales.

Jan 27 min read
Top 3 Methods for Audio Sentiment Analysis in 2024

Top 3 Methods for Audio Sentiment Analysis in 2024

As the number of consumers increases and users’ data accumulates daily, data explosion is no surprise. Companies get help from data collection and analytics to catch up on their sales, customer insights, or brand reputation. However, even though voice data is the most direct feedback businesses receive from customers, they usually overlook its importance.

Jan 32 min read
Top 4 Speech Recognition Challenges & Solutions in 2024

Top 4 Speech Recognition Challenges & Solutions in 2024

Speech/voice recognition has been around for a long time. However, only recently has it been developed enough to deliver significant value in various areas such as: The global voice recognition market was valued at ~$10B in 2020 and is projected to grow to ~$27B by 2026.

Feb 204 min read
Top 11 Voice Recognition Applications in 2024

Top 11 Voice Recognition Applications in 2024

If you’ve used virtual assistants like Alexa, Cortana, Google Assistant, or Siri, you might be familiar with speech/voice recognition and conversational AI concepts. Speech recognition is the technology that enables users to explain themselves verbally to a device. It does that by converting the users’ verbal queries into machine-readable text.

Jan 34 min read