Chatbot
In-Depth Guide to 5 Types of Conversational AI in 2024
Conversational AI is any software that a person can talk to, whether it is a chatbot, social messaging app, interactive agent, smart device or digital worker. These solutions allow people to ask questions, find support, or complete tasks remotely.
B2B Chatbots: Top 3 Use Cases & Case Studies in 2024
B2B interaction is one business making a commercial transaction with another. B2B chatbots can be beneficial because they can answer general FAQs, provide 24/7 customer service support, mine data and nurture leads, among other benefits.
Top 18 Open Source Chatbot Frameworks in 2024
Chatbots’ use cases are extensive. From finance to mental health, chatbots can understand and reply to us better than ever. And the technology keeps on improving. The recent advent of ChatGPT is a case study. But if a business has specific needs, not any off-the-shelf chatbot can be useful. Enter, open source chatbots.
Top Use Cases & Benefits of Emotional Chatbots in 2024
Chatbots are software programs designed to mimic a digitized conversation with a human being through text or speech. Today, they are used in smartphones, smart home appliances, healthcare, B2B transactions, governmental entities, banking, retail, and customer support services.
How to Build a Chatbot: Components & Architecture in 2024
Chatbots are a type of software that enable machines to communicate with humans in a natural, conversational manner. Chatbots have numerous uses in different industries such as answering FAQs, communicate with customers, and provide better insights about customers’ needs. ~50% of large enterprises are considering investing in chatbot development.
Top 30 NLP Use Cases in 2024: Comprehensive Guide
Natural language processing (NLP) is a subfield of AI and linguistics that enables computers to understand, interpret and manipulate human language. Although machines face challenges in understanding human language, the global NLP market was estimated at ~$5B in 2018 and is expected to reach ~$43B by 2025.
The Ultimate Guide to Bot as a Service (BaaS) in 2024
Technology as a service represents the concept of delivering the benefits of technology to a business without on-premise existence of the tool or a long term investment.
Top 8 Finance Chatbot Use Cases & 5 Tools in 2024
Financial services is one of the top 5 industries benefiting from chatbots and conversational AI. Especially during the COVID-19 pandemic, 2/3 of global financial service providers have been implementing chatbots in their apps to facilitate customer services and comply with social distancing regulations (conversational banking).
Top 9 Real Estate Chatbot Use Cases & Best Practices in 2024
Real estate is the top industry benefiting from chatbots, followed by travel, education, and healthcare. Chatbots are available 24/7 for: Additionally, real estate agencies can depend on chatbots to generate leads thanks to the improving capabilities of AI chatbots to recognize user intent and generate meaningful conversations.
Travel Chatbots in 2024: Top 8 Use Cases, 5 Tools & Benefits
A survey has shown that 87 % of users would interact with a travel chatbot if it could save them time and money. Chatbots act as personal travel assistants to help customers browse flights and hotels, provide budget-based options for travel, and introduce packages and campaigns according to consumers’ travel behavior.