Top 15 HR Automation Case Studies in Different Sectors [2024]

Updated on Jan 11

4 min read

Table of contents

What are some examples of HR automation case studies?Getting started with HR automation For more on HR automation

Disruptive technologies such as artificial intelligence (AI) and robotic process automation (RPA) can dramatically reduce the time spent on repetitive and non-strategic HR tasks. However, according to PwC’s HR technology survey, one of the top reasons preventing HR leaders from adopting these technologies is the lack of compelling use cases.¹

Finding out how other companies are using and benefiting from new technologies can help you find use cases for your business. Thus, we have compiled 15 HR automation case studies from companies that have implemented intelligent automation, and tips for selecting a vendor.

What are some examples of HR automation case studies?

Below is a list of HR automation case studies and examples that we’ve compiled from different vendors:

Customer	Customer Country	Customer Industry	Vendor	Application Area / Use Case	Benefit Type	Benefit Details	URL	Summary
A multinational business consultant	Global	Professional Services	Infosys	Recruitment	Time saving	-The average handling time in the process has reduced by 55%.	Infosys	The average handling time of the recruitment process has reduced by 55% resulting in quicker processing and better turn-around time.
An electronics supply manufacturer	Global	Manufacturing	NICE	Access management	Time saving	-5000 hours saved across solutions already in production. -124 hours saved annually by fully automating ticket generation.	NICE	Granting access to different systems had required tedious back-end processing before automation. The project resulted in almost complete automation.
BAE Systems	United Kingdom	Aerospace	Automation Anywhere	Payroll processing	Time saving	-7x faster payroll data upload.	Automation Anywhere	The company has automated 50 processes, saving more than 2,600 hours annually, and benefiting from 7x faster payroll data upload.
Banque Internationale à Luxembourg	Luxembourg	Financial Services	Blue Prism	Employee assistance	Efficiency increase	-49 digital workers handles 60 processes working across the organization.	Blue Prism	The company has transferred 60 processes to digital workers, resulting in a 100% return on investment.
Central England Co-operative	United Kingdom	Retail	Blue Prism	Regulatory compliance	Time saving	-Digital workers have processed and cleared more than 10,000 old employee records.	Blue Prism	According to UK regulations, after a colleague leaves, the employer must maintain their records for seven years, after which it must immediately delete them. Digital workers have cleared 10,000 employee records, freeing up employees' time for more productive tasks.
Coca-Cola	Global	Food and Beverages	Blue Prism	HR audit	Time saving	-16 extra hours added to every workday.	Blue Prism	The company has automated more than 50 processes across multiple SAP systems, increasing the data that could be audited to 100%.
Dell	Global	Information Technology	Automation Anywhere	Recruitment	Efficiency increase	-HR productivity has increased by up to 85%.	Automation Anywhere	The company wanted to remove the transactional work for end-to-end processes such as its open requisition recruiter assignments, onboarding process reminders and status updates. Automation of 30 processes resulted in 85% efficiency gain HR operations.
Health Service Executive (HSE)	Ireland	Healthcare	UiPath	Employee vetting	Time saving	-Automation decreased the time required for employee vetting from 5 days to 1 hour.	UiPath	20,000 checks being needed to be completed every year for new employees, which is a vital, yet time-consuming task. RPA reduced the time for employee vetting from 5 days to 1 hour.
IBM	Global	Information Technology	IBM	Employee promotions	Time saving	-IBM saved 12,000 hours in one quarter from automation manual tasks. -HR team could complete work that takes 10 weeks previously in 5 weeks.	IBM	Collecting data on 15,000 – 17,000 employees to distribute promotions in a fair and timely manner was time and labor-intensive. IBM Watson Orchestrate enabled IBM HR team to save 12,000 hours in one quarter and reduce the time to complete processing promotions from 10 weeks to 5 weeks.
Lenovo	Global	Manufacturing	UiPath	Payroll processing	Time saving	-The employees' time to submit expenses decreased to 10% of what it was before automation. -HR team saves at least 6,000 hours per year.	UiPath	Manual and time consuming tasks in individual income-tax declaration, reimbursement of business expenses, and payroll accounting were automated and the HR team has saved 6,000 hours per year.
NGA Human Resources	United Kingdom	Human Resources Services	Automation Anywhere	Access management	Time saving	-23 processes migrated to RPA.	Automation Anywhere	The company transferred 23 processes to RPA, and this efficiency gain has reduced the need for virtual machines by 50%.
Provident Financial Romania	Romania	Financial Services	UiPath	Recruitment	Time saving	-10K hours saved each year	UiPath	3 robots automating 10 business processes in HR and Finance helped the company save 10,000 hours a year.
Santander	Spain	Financial Services	Blue Prism	Onboarding	Time saving	-Onboarding new employees now take 2 days which was 6 weeks before automation.	Blue Prism	Onboarding process was taking 6 weeks before automation, and with 50 to 100 new employees start each month, the challenge quickly compounded. Automation decreased that time to 2 days.
SSCL	United Kingdom	Public Sector	UiPath	Recruitment	Time saving	-6 processes are automated within 3 weeks	UiPath	Before the automation of the recruitment process, all applicants came into a central line-of-business system for processing, which required significant manual work for employees and slowed up the recruitment process. The new UiPath robot extracts data from the required systems and transfers this vital information into several different downloadable reports that are available to the client's recruiting team each morning before they start work.
Swedish Public Employment Service	Sweden	Public Sector	UiPath	Employee administration	Efficiency increase	-HR team can manage 100% of employee tickets which was around 2% before automation.	UiPath	Automating the employee ticket handling process enabled HR team to increase the tickets managed from 2% to 100%.

Getting started with HR automation

You probably use several software systems for managing your HR processes. That forces you to consider the following factors when selecting an intelligent automation solution for your business:

Integration capabilities with all existing applications in your HR software stack,
Scalability,
Cognitive capabilities that you need, such as document processing or conversational AI.

Check our article on HR automation to learn more about how to assess vendors in the HR automation landscape. For intelligent automation tools, read our comprehensive article that explores different vendors’ capabilities.

For more on HR automation

Check our articles on:

You can also read our articles on the automation of HR tasks such as:

If you have other questions about HR automation, we can help:

Find the Right Vendors

External Links

1. “2022 HR Tech Survey.” PwC. 3 February 2022. Accessed 25 November 2022.

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