AIMultiple ResearchAIMultiple Research

Top 15 HR Automation Case Studies in Different Sectors [2024]

Disruptive technologies such as artificial intelligence (AI) and robotic process automation (RPA) can dramatically reduce the time spent on repetitive and non-strategic HR tasks. However, according to PwC’s HR technology survey, one of the top reasons preventing HR leaders from adopting these technologies is the lack of compelling use cases.1

Finding out how other companies are using and benefiting from new technologies can help you find use cases for your business. Thus, we have compiled 15 HR automation case studies from companies that have implemented intelligent automation, and tips for selecting a vendor.

What are some examples of HR automation case studies?

 Below is a list of HR automation case studies and examples that we’ve compiled from different vendors:

CustomerCustomer CountryCustomer IndustryVendorApplication Area / Use CaseBenefit TypeBenefit DetailsURLSummary
A multinational business consultantGlobalProfessional ServicesInfosysRecruitmentTime saving
-The average handling time in the process has reduced by 55%.
The average handling time of the recruitment process has reduced by 55% resulting in quicker processing and better turn-around time.
An electronics supply manufacturerGlobalManufacturingNICEAccess managementTime saving
-5000 hours saved across solutions already in production. -124 hours saved annually by fully automating ticket generation.
Granting access to different systems had required tedious back-end processing before automation. The project resulted in almost complete automation.
BAE SystemsUnited KingdomAerospaceAutomation AnywherePayroll processingTime saving-7x faster payroll data upload.Automation Anywhere
The company has automated 50 processes, saving more than 2,600 hours annually, and benefiting from 7x faster payroll data upload.
Banque Internationale à LuxembourgLuxembourgFinancial ServicesBlue PrismEmployee assistanceEfficiency increase-49 digital workers handles 60 processes working across the organization.Blue Prism
The company has transferred 60 processes to digital workers, resulting in a 100% return on investment.
Central England Co-operativeUnited KingdomRetailBlue PrismRegulatory complianceTime saving
-Digital workers have processed and cleared more than 10,000 old employee records.
Blue Prism
According to UK regulations, after a colleague leaves, the employer must maintain their records for seven years, after which it must immediately delete them. Digital workers have cleared 10,000 employee records, freeing up employees' time for more productive tasks.
Coca-ColaGlobalFood and BeveragesBlue PrismHR auditTime saving-16 extra hours added to every workday.Blue Prism
The company has automated more than 50 processes across multiple SAP systems, increasing the data that could be audited to 100%.
DellGlobalInformation TechnologyAutomation AnywhereRecruitmentEfficiency increase-HR productivity has increased by up to 85%.Automation Anywhere
The company wanted to remove the transactional work for end-to-end processes such as its open requisition recruiter assignments, onboarding process reminders and status updates. Automation of 30 processes resulted in 85% efficiency gain HR operations.
Health Service Executive (HSE)IrelandHealthcareUiPathEmployee vettingTime saving
-Automation decreased the time required for employee vetting from 5 days to 1 hour.
20,000 checks being needed to be completed every year for new employees, which is a vital, yet time-consuming task. RPA reduced the time for employee vetting from 5 days to 1 hour.
IBMGlobalInformation TechnologyIBMEmployee promotionsTime saving
-IBM saved 12,000 hours in one quarter from automation manual tasks. -HR team could complete work that takes 10 weeks previously in 5 weeks.
Collecting data on 15,000 – 17,000 employees to distribute promotions in a fair and timely manner was time and labor-intensive. IBM Watson Orchestrate enabled IBM HR team to save 12,000 hours in one quarter and reduce the time to complete processing promotions from 10 weeks to 5 weeks.
LenovoGlobalManufacturingUiPathPayroll processingTime saving
-The employees' time to submit expenses decreased to 10% of what it was before automation. -HR team saves at least 6,000 hours per year.
Manual and time consuming tasks in individual income-tax declaration, reimbursement of business expenses, and payroll accounting were automated and the HR team has saved 6,000 hours per year.
NGA Human ResourcesUnited KingdomHuman Resources ServicesAutomation AnywhereAccess managementTime saving-23 processes migrated to RPA.Automation Anywhere
The company transferred 23 processes to RPA, and this efficiency gain has reduced the need for virtual machines by 50%.
Provident Financial RomaniaRomaniaFinancial ServicesUiPathRecruitmentTime saving-10K hours saved each yearUiPath
3 robots automating 10 business processes in HR and Finance helped the company save 10,000 hours a year.
SantanderSpainFinancial ServicesBlue PrismOnboardingTime saving
-Onboarding new employees now take 2 days which was 6 weeks before automation.
Blue Prism
Onboarding process was taking 6 weeks before automation, and with 50 to 100 new employees start each month, the challenge quickly compounded. Automation decreased that time to 2 days.
SSCLUnited KingdomPublic SectorUiPathRecruitmentTime saving-6 processes are automated within 3 weeksUiPath
Before the automation of the recruitment process, all applicants came into a central line-of-business system for processing, which required significant manual work for employees and slowed up the recruitment process. The new UiPath robot extracts data from the required systems and transfers this vital information into several different downloadable reports that are available to the client's recruiting team each morning before they start work.
Swedish Public Employment ServiceSwedenPublic SectorUiPathEmployee administrationEfficiency increase
-HR team can manage 100% of employee tickets which was around 2% before automation.
Automating the employee ticket handling process enabled HR team to increase the tickets managed from 2% to 100%.

Getting started with HR automation

You probably use several software systems for managing your HR processes. That forces you to consider the following factors when selecting an intelligent automation solution for your business:

  • Integration capabilities with all existing applications in your HR software stack,
  • Scalability,
  • Cognitive capabilities that you need, such as document processing or conversational AI.

Check our article on HR automation to learn more about how to assess vendors in the HR automation landscape. For intelligent automation tools, read our comprehensive article that explores different vendors’ capabilities.

For more on HR automation

Check our articles on:

You can also read our articles on the automation of HR tasks such as:

If you have other questions about HR automation, we can help:

Find the Right Vendors
Access Cem's 2 decades of B2B tech experience as a tech consultant, enterprise leader, startup entrepreneur & industry analyst. Leverage insights informing top Fortune 500 every month.
Cem Dilmegani
Principal Analyst
Follow on

Cem Dilmegani
Principal Analyst

Cem has been the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per similarWeb) including 60% of Fortune 500 every month.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE, NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and media that referenced AIMultiple.

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised businesses on their enterprise software, automation, cloud, AI / ML and other technology related decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.

To stay up-to-date on B2B tech & accelerate your enterprise:

Follow on

Next to Read


Your email address will not be published. All fields are required.