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Agentic AI
Updated on Apr 25, 2025

Top 7 AI Agent Providers for Healthcare Automation in 2025

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AI agents for healthcare integrate with electronic healthcare systems to automate workflows in clinical operations. After reviewing the documentation of several solutions, I listed the best AI agent examples for healthcare and explained their agentic AI capabilities. Here are my key takeaways:

AI agent examples for healthcare

  • Agents like Sully.ai specialize in general-purpose healthcare automation, executing several business tasks such as medical coding, appointment scheduling, and office administration.
  • Some agents can be used for more complex use cases. For example, Hippocratic AI can be used for medical imaging. It can review radiology images and detect lung cancer.
  • Others specialize in automating particular healthcare processes. For example, Amelia’s AI agent focuses on patient support. It schedules appointments, answers patient queries, and provides emotional support.
Last Updated at 04-20-2025
AI agent providerSpecialization
Sully.aiGeneral-purpose healthcare automation
Hippocratic AIGeneral-purpose healthcare automation & medical imaging
InnovacerGeneral-purpose healthcare automation
Beam AIGeneral-purpose healthcare automation
Notable HealthGeneral-purpose healthcare automation
Amelia AIPatient support
CognigyPatient support

Are healthcare AI agents truly agentic?

At their core, AI agents perform tasks, make decisions, and take actions without needing human help. 

→ For now, healthcare agents are not fully autonomous; most still require ‘humans in the loop’ for task execution.
→ Yet, these agents possess several agentic capabilities, including:

  • Autonomous data retrieval: Retrieve patient data from the system, including personal details and medical history.
  • Data validation and accuracy verification: Cross-check the data against existing records for accuracy.
  • Autonomous data validation and issue flagging: Validate the verified data and flag discrepancies for resolution.
  • Autonomous data updating and record management: Update the patient record with the validated information.

Will healthcare AI agents become fully autonomous?

What we are seeing in today’s healthcare AI agents is “supervised autonomy,”  where AI handles the heavy lifting of research (e.g., data extraction from lab reports) and repetitive tasks (e.g., recording patient vital signs) execution, but with human oversight at key decision points. 

These agents are still far from delivering fully autonomous, production-ready results in complex medical use cases, such as patient placement and image scanning.

In the future, these systems could evolve into multi-agent networks, where different AI agents collaborate and interact, gradually improving towards more agentic solutions.

For example, tech companies like NVIDIA and GE HealthCare collaborate to build agentic robotic systems like X-ray and ultrasound, which use medical imaging to operate in the physical world.1

Sully.ai

Sully.ai using systems to execute tasks2

Sully.ai offers a platform for doctors to manage their administrative tasks by integrating with Electronic Medical Records (EMR). 

Key features:

  • Real-time clinical support: Offers on-the-spot decision support during patient visits by suggesting potential diagnoses and next steps.
  • Voice-to-action functionality: Translates physician speech into EMR actions using voice recognition.
  • HIPAA compliant: Ensures that data handling and processing comply with HIPAA standards.
  • Multilingual capabilities: Supports 19 languages.

Examples of Sully.ai’s AI agents:

Last Updated at 04-10-2025
Sully.ai AI agentWorkflowsFunctions
AI medical assistantClinical operations

• Record patient vital signs
• Schedule appointments
• Assist doctor during procedures

AI medical coderMedical coding & billing

• Review medical records
• Assign diagnosis codes
• Ensure coding compliance

AI scribe agentClinical documentation

• Document patient encounters
• Transcribe doctor’s notes
• Update electronic health records

AI receptionist agentPatient communication

• Respond to online inquiries
• Answer incoming calls
• Schedule appointments

AI admin assistantOffice administration

• Organize office files
• Schedule meetings and appointments
• Handle emails

AI pharmacy technicianPharmacy operations

• Prepare medications for dispensing
• Verify prescription accuracy
• Manage medication inventory

AI research assistantClinical research

• Analyze medical literature
• Summarize clinical studies
• Identify treatment trends

CityHealth automates healthcare with Sully.ai

CityHealth integrates Sully.ai’s AI healthcare platform directly with their electronic medical records (EMRs) to reduce time spent on patient care.

Sully.ai automated:

  • medical documentation
  • reduced the need for manual edits
  • enabled real-time data entry during consultations.

Results:

  • ~3 hours/day saved per clinician through reduced charting time
  • 50% decrease in operations per patient3

Hippocratic AI

Hippocratic AI is a healthcare-focused artificial intelligence company that developed the first Large Language Model (LLM) specifically for non-diagnostic (e.g., patient engagement, follow-ups, insurance coordination) and patient-facing clinical tasks. 

The company recently secured $141M at a $1.64B valuation.4

Examples of Hippocratic AI’s agents:

Last Updated at 04-10-2025
Hippocratic AI agentFunction
DischargeOversees patient discharge and follow-up
QuestionnaireAutomates health surveys and assessments
Clinical trialsMatches patients to relevant trials and tracks progress
PharmacyManages medication refills, adherence, and interactions
AppointmentAutomates appointment scheduling and reminders
OncologyAssists in cancer care, treatment, and follow-up
VaccinesManages vaccine scheduling and education
ImmunologySupports autoimmune disease management

WellSpan Health and Hippocratic AI partnership

WellSpan Health partnered with Hippocratic AI to launch a GenAI healthcare agent that handles patient engagement calls. These agents can contact Spanish-speaking and English-speaking patients, address their health needs and schedule screenings. 

Result:

  • The system enabled WellSpan Health to contact over 100 patients, improving access to critical cancer screenings.5

Innovacer 

Source: Innovaccer6

Innovacer offers a suite of AI agents designed to decrease administrative workload. These agents operate 24/7 and automate tasks like scheduling patient appointments, managing referral workflows, and handling routine patient inquiries.

Examples of Innovacer healthcare agents:

Last Updated at 04-10-2025
Innovacer AI agentsFunction
SchedulingExecutes appointment booking
Protocol intakeCollects patient info and coordinates follow-ups
Care gap closureIdentifies and addresses care gaps
CodingHandles coding review and documentation validation
Patient accessProvides 24/7 multilingual support for patient inquiries

Franciscan Alliance streamlines coding with Innovaccer 

Indiana-based multi-specialty physician network, Franciscan Alliance, uses Innovaccer’s platform to automate coding processes.

Results:

  • Innovaccer’s physician engagement solution helped streamline coding processes, resulting in a ~5% improvement in coding gap closure.
  • Automated protocols reduced the expected number of patient cases from ~2,600 to ~1,600.7

Beam AI

Beam AI offers a multi-agent system for healthcare management to automate medical record-keeping, healthcare billing, medical compliance, patient appointment scheduling, etc.

Examples of Beam AI healthcare agents:

Last Updated at 04-10-2025
Beam AI healtcare agentWorkflowsFunctions
Patient onboardingPatient onboarding

• Collect patient data
• Insurance verification

Lab results extractionData extraction from lab reports

• Parse lab documents
• Identify reference ranges
• Structure data for EMR

HealthcareGeneral support workflows

• Appointment scheduling
• Refill request handling
• Symptom triage

Patient serviceService-oriented workflows

• Coordinate appointments
• Extract lab data
• Manage subscription requests

Avi Medical automates healthcare and customer service with Beam AI

Avi Medical partnered with Beam AI to deploy multilingual AI agents. Beam’s agents retrieved relevant data from databases to answer complex customer queries. Thanks to agents’ capability to access external data via APIs. AI agents handled high-volume, routine inquiries (70% of tickets).

Results:

  • 80% of patient inquiries were automated
  • 90% reduction in median response time
  • 10% boost in Net Promoter Score (NPS)8

Notable Health

Notable Health uses AI agents to automate administrative tasks like patient registration, appointment scheduling, referrals, care authorization, and coding, all integrated with EHRs. 

North Kansas City Hospital automates patient appointments with Notable

North Kansas City Hospital (NKCH) faced inefficiencies in patient check-ins and registration. NKCH partnered with Notable to automate various administrative workflows such as vaccine scheduling. 

Results:

  • Over 90% reduction in patient check-in time (from 4 minutes to 10 seconds).
  • 80% of patients were pre-registered, up from 40%.9

Amelia AI

Amelia AI Agents can guide the patient through the care journey. They can schedule appointments, answer patient queries, and provide emotional support.

Aveanna Healthcare uses Amelia agents for customer support

Aveanna uses Amelia AI Agent to manage repetitive employee interactions via Workday and mobile apps. The agent now handles password resets, user authentication, and other HR-related tasks.

Results:

  • 560+ daily employee conversations managed by the AI agent
  • 95% of employee requests were resolved through the Workday chat.10

Cognigy

Cognigy’s agents are conversational AI agents for healthcare, providing support with insurance claims, prescription refills, and post-treatment care instructions.

Cognigy offers 30+ voice and digital channels out-of-the-box, from iMessage to WhatsApp and Twitter.

Cognigy AI Agent use cases for healthcare:

  • ID&V (Identity Verification)
  • Make & change appointments
  • Medical billing
  • Update insurance
  • Digital intake process (submit personal and medical information digitally)
  • Refill requests

Virgin Pulse maintains 40% containment rate with Cognigy

Virgin Pulse implements Cognigy’s tool and integrates it with Zendesk LiveChat to handle customer inquiries.

Results:

  • Containment rate: Cognigy’s AI agent handled 40% of customer inquiries without human intervention.
  • Automated ticket creation: The system automatically created support tickets, streamlining the follow-up process.11

Further Reading

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Cem has been the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per similarWeb) including 55% of Fortune 500 every month.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE and NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and resources that referenced AIMultiple.

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.
Mert Palazoglu is an industry analyst at AIMultiple focused on customer service and network security with a few years of experience. He holds a bachelor's degree in management.

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