Customer Intelligence: What it is & Why it Matters
We are all customers of different services. Imagine you are facing a problem with a product/ service and want to talk to customer service. You explain the issue but they…
Analytics
22 posts
Web Analytics: Why it matters, Key Metrics & How AI helps
Web analytics is not a new concept for organizations. It has been a relevant topic for organizations since the mid-90s. Starting with usage patterns, organizations applied analytics and tracked key…
20 Analytics case studies to guide your analytics strategy
Although the potential of Big Data and business intelligence are recognized by organizations, Gartner analyst Nick Heudecker says that the failure rate of analytics projects is close to 85%. Uncovering the…
What is Complex Event Processing? Use cases & Top Tools
Some events caused by manual mistakes or glitches, disrupt an organization’s process flow, leading to significant losses. Identifying root causes after these catastrophic results occur does not prevent future events…
Self Service Reporting in 2020: The Ultimate Guide
Self-service reporting tools enable business users direct access to data which leads to a faster access to data, reduced workload for technical personnel and alignment across different business units as…
Edge Analytics in 2020: What it is, Why it matters & Use Cases
Data and insights are valuable assets for any company with data driven decision making permeating every aspect of our lives. Historically, businesses collected data from different IoT devices and sensors,…
How do businesses democratize analytics with AI in 2020?
AI capabilities such as machine learning, natural language processing and computer vision and to some degree other technologies like AR and VR are poised to augment analytics activities like preparing…
Cloud analytics in 2020: Guide to cost-effective analytics
Businesses from various industries are producing a vast amount of data they don’t benefit from. Data is only valuable if enterprises can benefit from the insights derived from it. Lack…
Demand forecasting in the age of AI & machine learning [2020]
Businesses face different inventory challenges when they are dealing with supply chains. Demand forecasting helps businesses reduce supply chain costs and bring significant improvements in financial planning, capacity planning, profit…
Top 7 AI applications to transform retail businesses in 2020
AI is transforming various industries including retail. We have identified several common artificial intelligence use cases in retail. We grouped these applications by the business unit served by the use…