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Top 3 Zscaler Alternatives in 2024: User Review Based Analysis

Written by
Cem Dilmegani
Cem Dilmegani
Cem Dilmegani

Cem is the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per Similarweb) including 60% of Fortune 500 every month.

Cem's work focuses on how enterprises can leverage new technologies in AI, automation, cybersecurity(including network security, application security), data collection including web data collection and process intelligence.

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Researched by
Ezgi Alp
Ezgi Alp
Ezgi Alp
Ezgi is an industry analyst at AIMultiple. She specializes in firewalls and firewall management.

She has held various positions in academia and the finance industry. Ezgi holds a PhD in finance and a bachelor's degree in management. She has a background in publishing scientific articles and presenting at conferences.

Publications:
• Tanyeri A. B., and Alp E. (2022).
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Top 3 Zscaler Alternatives in 2024: User Review Based AnalysisTop 3 Zscaler Alternatives in 2024: User Review Based Analysis

Zscaler is a provider of cloud security solutions, specializing in enterprise-level cloud security services. The data security company has offerings on secure internet access, secure remote access, digital experience, data protection and posture control.

This article aims to provide a comprehensive analysis of Zscaler internet access and its alternatives.

Top 3 alternatives to Zscaler internet access

Table 1. Zscaler alternatives comparison based on market presence

SoftwareUser Rating*# of reviews*# of employees**
Zscaler Internet Access4.510315,001 – 7,500
Cisco Umbrella4.736110,001+
Palo Alto Network Prisma Cloud4.524510,001+
Tufin Orchestration Suite4.2117501 – 1,000

* Based on data from B2B review platforms like G2, Gartner, TrustRadius, and Capterra

** Source: LinkedIn

For more alternatives to Zscaler, check out these categories:

Table 2. Zscaler alternatives comparison based on integration platforms

SoftwareIPAMSOARTIPITSMDeployment
Zscaler Internet Accesscloud
Cisco Umbrellacloud
Palo Alto Network Prisma Cloudcloud
Tufin Orchestration Suitehybrid

Inclusion criteria:

  • The table is compiled using data that is publicly accessible and can be verified for accuracy and reliability.
  • Only competitors and alternatives with more than 100 total reviews across all platforms are considered for inclusion in the rankings.
  • All alternative vendors included in the rankings have over 500 employees.
  • The alternative vendors are ranked based on the total number of reviews they have received.

Key Criteria for selecting the right vendor

This section outlines the criteria companies can utilize to identify the most suitable firewall audit vendor for their business needs.

Market Presence Criteria

1. Number of reviews

User reviews offer insights into customer experiences and opinions, providing a gauge of a vendor’s user base. Positive reviews bolster a company’s reputation and attract new customers, while negative reviews signal areas for improvement.

2. User ratings

Quantitative measures of customer satisfaction, such as user ratings, contribute to a vendor’s market presence. Higher ratings indicate satisfied users, reflecting positively on firewall auditing tools’ efficiency in managing firewall configurations, rules compliance, and network security posture.

3. Number of employees

A vendor’s workforce size indicates financial stability, innovation capacity, and customer service effectiveness. Large enterprises typically have more resources for research, development, and support, influencing their market presence in critical network security areas.

Features & integrations

Comprehensive integration ensures seamless interoperability and strengthens an organization’s security infrastructure. A critical aspect shared among all vendors listed below is their integration with Security Information and Event Management (SIEM) platforms. This integration enhances overall security by providing timely analysis of security events. For more, see firewall audit software.

Brief summary of key integration points to consider include:

1. IP address management (IPAM) integration

Seamless integration with IPAM solutions ensures accurate IP address tracking and management, minimizing security risks associated with mismanaged IP addresses.

2. Security orchestration, automation, and response (SOAR) integration

Integration with SOAR platforms automates incident response, enhancing security incident management efficiency.

3. Threat intelligence platform (TIP) integration

Integration with TIP provides secure access to up-to-date advanced threat intelligence, enabling proactive defense against unknown threats.

4. IT system management (ITSM) integration

Integration with ITSM systems streamlines firewall management processes within broader IT service management frameworks.

5. Deployment

Vendors should offer flexible deployment options to accommodate diverse organizational needs. Choices such as on-premises, cloud-based, or hybrid deployment models allow organizations to optimize infrastructure, scalability, and accessibility according to their specific requirements.

Zscaler internet access overview

Zscaler internet access (ZIA) claims to provide secure internet and SaaS applications access through its cloud native security service edge (SSE) platform. Security service edge is a network security solution offered through a specialized cloud platform. Further insights can be found in the comprehensive SSE article. Its core services encompass secure web gateway (SWG), zero trust network access (ZTNA), cloud access security broker (CASB), and firewall as a service (FWaaS).

Features & integrations

ZIA incorporates security features, including a cloud firewall, intrusion prevention system (IPS), data loss prevention (DLP), bandwidth control, browser isolation, cloud access security broker (CASB), and sandbox capabilities.

Although Zscaler has products that provide wider integration with various platforms, Zscaler internet access is integrated only with threat intelligence platforms (TIP), making it capable of leveraging up-to-date threat intelligence for proactive defense strategies. However, it lacks integration with IPAM, SOAR, and ITSM solutions.

User reviews

Likes

  • Cloud security software offers comprehensive protection with features like web filtering, antivirus, anti-malware, advanced threat protection, and data loss prevention.
  • Scalability and central security policy management are key advantages, enabling quick deployment and efficient management across the organization.

Dislikes

  • Subscription-based model and internet dependency may pose challenges for some organizations.
  • Limited customization compared to on-premises solutions can be a drawback for specific security requirements1.
This image presents a user review on Zscaler for Zscaler alternatives.

Palo Alto Networks Prisma Cloud

Another Zscaler internet access alternative is Prisma Cloud by Palo Alto Networks, positioned as a cloud native security platform (CNSP), which claims to provide comprehensive security and protection for cloud applications.

Features & integrations

Palo Alto Networks’s Prisma Cloud is integrated with SOAR capabilities. However, it lacks integrated features for IPAM and TIP, as well as ITSM functionalities. This indicates a focus on advanced security automation and response, but organizations may need to integrate additional tools for comprehensive network management and leveraging threat intelligence effectively. It is deployed in the cloud environment.

User reviews

Likes

  • Prisma Cloud provides comprehensive reports on vulnerabilities and emerging threats, along with detailed remediation instructions, enhancing security management.
  • It offers detailed insights into cloud applications and activities, simplifying the detection and monitoring of unknown threats.

Dislikes

  • Scanning expansive cloud environments may be slow, and the platform could offer more flexibility and interoperability for diverse infrastructures.
  • There are occasional concerns about the platform’s ability to handle large-scale deployments and high-volume sensitive data processing without compromising performance or reliability2.
This image presents a user review on Prisma cloud, one of the Zscaler alternatives.

Cisco Umbrella

Umbrella is a cloud security service that forms the foundation of SASE architecture. It integrates various security functions such as firewall, secure web gateway, DNS-layer security, cloud access security broker (CASB), and threat intelligence solutions into a unified cloud service.

Features & integrations

Cisco Umbrella integrates with SOAR, TIP, and ITSM platforms making it suitable for organizations looking for comprehensive security management. However, the absence of integration with IPAM may require additional configurations or solutions for IP management.

Cisco Umbrella is deployed entirely in the Cisco cloud, offering scalability, accessibility, and simplified management for organizations looking for a cloud native security solution. However, this cloud-based deployment may pose challenges for organizations with specific on-premises infrastructure needs or regulatory compliance requirements.

User reviews

Likes

  • Users appreciate the DNS security capabilities provided by Cisco Umbrella, which protect against phishing attacks, ransomware, and other threats3.
  • Umbrella’s secure web gateway feature is praised for its speed and user-friendly interface, enabling easy connectivity with other Cisco Secure products for additional security layers.
This image presents a user review on Cisco Umbrella, an alternative to Zscaler internet access.

Dislikes

  • Some users face configuration challenges, such as Root CA installation issues, and encounter difficulties in connecting to websites using TLS 1.34.
  • Issues related to content filtering functions, especially with SSL/TLS connections, are reported, including difficulties in connecting to certain pages despite being allowed in policies.

Tufin Orchestration Suite

As one of the Zscaler alternatives, Tufin Orchestration Suite offers a solution for designing, provisioning, analyzing, and auditing security policy changes from the application to the network level. It serves as a centralized security management layer, enabling organizations to define and implement robust security policies, automate network changes efficiently, and ensure compliance with established policies.

Features & integrations

Tufin provides a comprehensive firewall security management solution through the Tufin Orchestration Suite, which includes SecureApp for network connectivity management, SecureChange for network change automation, and SecureTrack for multi-vendor and next-generation firewall management.

Tufin Orchestration Suite integrates seamlessly with IPAM, SOAR, TIP, and ITSM, providing a comprehensive solution for network security management, automation, threat intelligence integration, and IT service management. Additionally, its hybrid deployment model provides flexibility and adaptability to different organizational infrastructures and requirements.

User reviews

Likes

  • Firewall management capabilities, especially its ability to simplify changes across various devices and provide customizable options such as limiting privilege access and creating workflows tailored to different needs.
  • The integration for workflow management and the flexibility to define zone-based policies are highlighted as significant advantages.

Dislikes

  • Integration with ServiceNow and customization capabilities in SecureChange are areas where users seek improvements, along with enhanced flexibility in API calls to third-party tools5.
  • There are suggestions for enhancing the overall professional services experience and making customization more user-friendly with features like custom dashboarding.
This image presents a user review on Tufin orchestration suite, an alternative to Zscaler internet access.

Further Readings

Access Cem's 2 decades of B2B tech experience as a tech consultant, enterprise leader, startup entrepreneur & industry analyst. Leverage insights informing top Fortune 500 every month.
Cem Dilmegani
Principal Analyst
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Cem Dilmegani
Principal Analyst

Cem is the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per Similarweb) including 60% of Fortune 500 every month.

Cem's work focuses on how enterprises can leverage new technologies in AI, automation, cybersecurity(including network security, application security), data collection including web data collection and process intelligence.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE, NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and media that referenced AIMultiple.

Cem's hands-on enterprise software experience contributes to the insights that he generates. He oversees AIMultiple benchmarks in dynamic application security testing (DAST), data loss prevention (DLP), email marketing and web data collection. Other AIMultiple industry analysts and tech team support Cem in designing, running and evaluating benchmarks.

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.

Sources:

AIMultiple.com Traffic Analytics, Ranking & Audience, Similarweb.
Why Microsoft, IBM, and Google Are Ramping up Efforts on AI Ethics, Business Insider.
Microsoft invests $1 billion in OpenAI to pursue artificial intelligence that’s smarter than we are, Washington Post.
Data management barriers to AI success, Deloitte.
Empowering AI Leadership: AI C-Suite Toolkit, World Economic Forum.
Science, Research and Innovation Performance of the EU, European Commission.
Public-sector digitization: The trillion-dollar challenge, McKinsey & Company.
Hypatos gets $11.8M for a deep learning approach to document processing, TechCrunch.
We got an exclusive look at the pitch deck AI startup Hypatos used to raise $11 million, Business Insider.

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