Chatbot
Top 5 Use Cases of Conversational AI in Education in 2025
Education is one of the top 5 industries that is currently benefiting from chatbots and conversational AI applications. This is partially due to learning becoming more mobile, and institutions embarking on a digital transformation in order to digitize teaching.
3 Types of Conversational AI: From GenAI Chatbots to IVR
Conversational AI is any software that enables human interaction, including chatbots powered by LLMs, voicebots, and interactive agents. These tools help users ask questions, get support, or complete tasks remotely.
B2B Chatbots: Top 3 Use Cases & Case Studies in 2025
B2B interaction is one business making a commercial transaction with another. B2B chatbots can be beneficial because they can answer general FAQs, provide 24/7 customer service support, mine data and nurture leads, among other benefits.
Top 20 Open Source Chatbot Frameworks in 2025
An open-source chatbot framework provides the source code publicly, allowing anyone to use, modify, customize, and distribute it freely. We compiled a list of the top 20 open-source chatbot platforms while highlighting their key and differentiating features.
Top Use Cases & Benefits of Emotional Chatbots in 2025
Chatbots are software programs designed to mimic a digitized conversation with a human being through text or speech. Today, they are used in smartphones, smart home appliances, healthcare, B2B transactions, governmental entities, banking, retail, and customer support services.
How to Build a Chatbot: Components & Architecture in 2025
Chatbots allow machines to interact with humans in a natural way. They serve various purposes across different industries, such as answering frequently asked questions, engaging with customers, and providing deeper insights into customer needs. About half of the large enterprises are considering investing in chatbot development.
Top 30+ NLP Use Cases in 2025 with Real-life Examples
Natural Language Processing (NLP) has become a driving force behind business transformation across industries. The NLP market is projected to hit $53.42 billion by the end of 2025, growing at a remarkable annual rate of 24.76% to reach $201.49 billion by 2031, as companies increasingly look for competitive edges through these technologies.
Bot As A Service (Baas): What It Means And Platforms in 2025
Technology as a service represents the concept of delivering the benefits of technology to a business without on-premise existence of the tool or a long term investment.
Top 8 Finance Chatbot Use Cases & 5 Tools in 2025
Financial services are listed in the top 5 industries benefiting from chatbots and conversational AI, as chatbot stats show. Especially during the COVID-19 pandemic, 2/3 of global financial service providers have been implementing chatbots in their apps to facilitate customer services and comply with social distancing regulations (conversational banking).
Top 9 Real Estate Chatbot Use Cases & Best Practices in 2025
Real estate is the top industry benefiting from chatbots, followed by travel, education, and healthcare. Chatbots are available 24/7 for: Additionally, real estate agencies can depend on chatbots to generate leads thanks to the improving capabilities of AI chatbots to recognize user intent and generate meaningful conversations.