Chatbot
Top 10 Chatbots in Healthcare: Insights & Use Cases [2025]
Today there is a chatbot solution for almost every industry, including marketing, real estate, finance, the government, B2B interactions, and healthcare.
Top 11 Voice Recognition Applications in 2025
If you’ve used virtual assistants like Alexa, Cortana, Google Assistant, or Siri, you might be familiar with speech/voice recognition and conversational AI concepts. Speech recognition is the technology that enables users to explain themselves verbally to a device. It does that by converting the users’ verbal queries into machine-readable text.
Banking Chatbots in 2025: 15 Tools, Use Cases & Practices
Banking chatbots help customers complete transactions with ease using voice or text. Chatbots can reduce operational costs and improve customer satisfaction by streamlining interactions. Banking bots are an emerging technology, and banks are advised to test their solution robustly before deployment to ensure that their reputation is not harmed by chatbot glitches.
In-Depth Look Into Google Dialogflow vs Competitors [2025]
Tech giants such as Google, IBM, Microsoft, Amazon, and Facebook are investing in conversational AI to make developers easily build chatbots. These AI-powered chatbots can automate various routine tasks such as sending emails, searching for information on search engines, etc.
Top 5 NLP Platforms & Comparison in 2025
There are numerous API providers in the chatbot landscape, the majority of them are focusing on Natural Language Processing (NLP) and Natural Language Understanding (NLU). It is the crucial step to decide since it will be handling the most important step in a conversational interface.
Conversational UI: Best Practices & Case Studies in 2025
Over 50% of customers expect a business to be available 24/7. Conversational interfaces are an effective way for companies to have a round-the-clock online customer service and marketing, particularly for businesses with an international footprint. In addition, employees are starting to leverage digital workers/assistants via conversational interfaces and delegate monotonous jobs to them.
Top Chatbot Testing Frameworks, Tools & Techniques in 2025
Chatbots can be used in customer service, sales, and internal operations. However, minimizing the risk of chatbot failures is essential to harness this potential fully. Ensuring smooth, efficient performance is critical, and the key to achieving this lies in thorough chatbot testing..
Chatbot Testing in 2025: A/B, Auto, & Manual Testing
Chatbot success is elusive, and claims such as 10 times better ROI compared to email marketing makes sense only if the chatbot is implemented successfully. This article goes into detail about how a combination of pre-launch tests (automated and manual tests) and post-launch A/B testing, customized for chatbots, can help companies build successful chatbots.
Top 25 Chatbot Case Studies & Success Stories in 2025
Although the hype about chatbots is increasing, chatbot failure stories continue to get more visibility as well. However, success stories are rare, and ambitious conversational interface designers need to study them because, for every hundred failures, there are only a few success stories.
Top 40 Chatbot Applications with Examples in 2025
Chatbots have become essential tools that enhance customer interactions, operational efficiency, and user satisfaction across various industries. A recent survey found that 60% of U.S. consumers appreciate chatbots for their constant availability and time-saving abilities, while 45% value their immediate responses.