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Conversational AI

Zoho SalesIQ Review in 2024: Key Features & 5 Case Studies

Zoho SalesIQ Review in 2024: Key Features & 5 Case Studies

The expected size of the conversational AI market is $1.3B by 2025, growing at a CAGR of 24%.Zoho SalesIQ, as an all-in-one chat and analytics platform, stands out with a variety of features they offer.

Jan 46 min read
Top Differences Between Conversational AI vs Generative AI in '24

Top Differences Between Conversational AI vs Generative AI in '24

Conversational AI and generative AI have been growing in adoption and popularity: At first glance, these tools seem similar to each other. For instance, both conversational AI and generative AI models can generate answers, but how they do that differs. Therefore, we should carefully study conversational AI and generative AI’s distinct features.

Feb 223 min read
Top 3 IBM Watson Competitors Under $2,000 in 2024

Top 3 IBM Watson Competitors Under $2,000 in 2024

A “good” user experience increases conversion KPIs by 80%. So providing a seamless customer interaction could be one reason behind companies investing in conversational AI platforms. And IBM Watson is one of the widely-used platforms for automating customer service and customer interaction. However, no tool is perfect.

Feb 54 min read