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55 Process Improvement Case Studies & Project Results

Business leaders know that process improvement reduces costs and increases customer satisfaction. Yet, it can be difficult for process experts and business analysts to understand the different process improvement approaches and process analysis tools. Explore typical process improvement project results, case studies and benchmarks to set targets for your improvement initiatives.

Jun 265 min read

Banking Chatbots: 7 Tools, 4 Use Cases & 5 Practices

Industries where customer service is a top priority face increasing costs due to the demand for excellent customer service. Banking chatbots allow customers to complete transactions using either voice or text, reducing operational costs while enhancing customer satisfaction.

Aug 129 min read

Top 10 SEO AI Use Cases with Case Studies

Competing for visibility in search results has become increasingly difficult as algorithms evolve and user expectations rise. Traditional SEO methods, reliant on manual research and incremental updates, often fail to keep pace with these changes. AI-powered SEO tools address this challenge by automating complex tasks and aligning content more precisely with user intent.

Sep 168 min read
Celonis Process Mining: Products, Features & Competitors

Celonis Process Mining: Products, Features & Competitors

Celonis claims to be the process mining market leader with 60% market share. Its popularity has been increasing over the last 5 years (See Figure 1). However, recent acquisitions from tech giants, such as Myinvenio by IBM and Minit by Microsoft, have created formidable competitors.

Jul 266 min read
Quantum Artificial Intelligence

Quantum Artificial Intelligence

Quantum computing and artificial intelligence are both transformational technologies and artificial intelligence are likely to require quantum computing to achieve significant progress. Although artificial intelligence produces functional applications with classical computers, it is limited by the computational capabilities of classical computers.

May 294 min read

Top 15 Logistics AI Use Cases & Examples

Persistent inefficiencies, rising operational costs, and ongoing supply chain disruptions continue to challenge logistics functions globally. In response, organizations are increasingly turning to artificial intelligence to improve resilience, optimize operations, and achieve measurable gains across inventory, transportation, and procurement.

Sep 2414 min read

CRM AI Systems: Top 5 Vendors and Key Features

AI-powered CRM systems leverage machine learning, natural language processing (NLP), and data analytics to enhance the capabilities of traditional CRM. The adoption of AI in CRM is driven by the need for more personalized customer experiences and efficient data management.

Sep 119 min read

Synthetic Data Generation Benchmark & Best Practices

We benchmarked 7 publicly available synthetic data generators sourced from 4 distinct providers, utilizing a holdout dataset comprising 70,000 samples, with 4 numerical and 7 categorical features, to evaluate their performance in replicating real-world data characteristics. Below, you can see the benchmark results where we statistically compare the synthetic data generators.

Sep 2410 min read

Top 30 Affective Computing Applications: Emotion AI Use Cases

Thanks to affective computing, also known as emotion AI, computers start to recognize human emotions based on facial expressions, body language, or voice tone. Technology’s applications in different industries are expanded by significant investment in technology where some managers lack knowledge.

Jul 246 min read

Explore Top 10 Privacy Enhancing Technologies

Though data privacy legislation such as GDPR in the EU and CCPA in California are meant to prevent privacy breaches, consumer’s privacy is frequently invaded by hackers, companies and governments. Data leakages increase as businesses share consumers’ data with third-party companies in order to increase network visibility.

Jul 268 min read