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AI eCommerce: 25 Use Cases to Optimize Sales and CX
AI is helping eCommerce businesses address key challenges like cart abandonment, inefficient customer support, and inventory mismanagement. AI eCommerce tools can reduce churn, optimize operations, and deliver personalized shopping experiences by analyzing customer behavior.. These capabilities not only enhance customer satisfaction but also drive sales growth in a competitive market.
Top RPA Tools / Vendors & Their Features in 2025
Based on our experience with RPA software during our RPA benchmark as well as external market presence metrics like number of reviews and employees, we selected the leading and emerging RPA providers.
AI Explained: Trends and Applications by Industry in 2025
Artificial Intelligence (AI) allows computers to learn from experience, adapt to new inputs and perform human-like tasks. Most of the AI examples you’ve heard about –from chess-playing machines to self-driving cars–rely heavily on deep learning, a subfield of AI.
Compare Top Self Checkout Systems in 2025
According to surveys, 60% of people are irritated with long checkout lines. Self-checkout units are installed to prevent the long queues at the market and improve the shopping experience. Today, self-checkout systems continue to attract tech giants like Amazon and Walmart.
Chatbot Testing in 2025: A/B, Auto, & Manual Testing
Chatbot success is elusive, and claims such as 10 times better ROI compared to email marketing makes sense only if the chatbot is implemented successfully. This article goes into detail about how a combination of pre-launch tests (automated and manual tests) and post-launch A/B testing, customized for chatbots, can help companies build successful chatbots.
![Top 4 Alternatives to Consider before Investing in RPA ['25]](https://research.aimultiple.com/wp-content/uploads/2017/12/alternatives-of-rpa-190x108.png.webp)
Top 4 Alternatives to Consider before Investing in RPA ['25]
Robotic Process Automation (RPA) is a beneficial technology that can automate up to 70-80% of rules-based processes. However, ~40% of companies fail to reach their expectations of cost reduction after RPA implementation. This is because RPA is not the right fit for every process and there are potential pitfalls of RPA implementation.
Top Chatbot Testing Frameworks & Tools in 2025
Chatbots can be used in customer service, sales, and internal operations. However, minimizing the risk of chatbot failures is essential to harness this potential fully. Ensuring smooth, efficient performance is critical, and the key to achieving this lies in thorough chatbot testing..
100+ AI Use Cases with Real Life Examples in 2025
During my ~2 decades of experience of implementing advanced analytics & AI solutions at enterprises, I have seen the importance of use case selection. I analyzed 100+ AI use cases, their real-life examples and categorized them by business function and industry.
Conversational UI: 6 Best Practices in 2025
The conversational AI market is experiencing rapid growth, projected to increase from $13 billion in 2024 to approximately $50 billion by 2030, representing a compound annual growth rate of around 25%. Conversational user interfaces (UIs) have evolved significantly beyond basic chatbots to become advanced, context-aware systems that profoundly alter how users interact with digital products.
Top 5 Natural Language Platforms (NLP) Comparison 2025
There are numerous API providers in the chatbot landscape, with the majority focusing on Natural Language Processing (NLP) and Natural Language Understanding (NLU). It is a crucial decision to make, as this will affect the most important aspect of a conversational interface. We compared the top five natural language processing platforms and their features.