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Firewall Management: Challenges and 8 Best Practices in 2024

Written by
Cem Dilmegani
Cem Dilmegani
Cem Dilmegani

Cem is the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per Similarweb) including 60% of Fortune 500 every month.

Cem's work focuses on how enterprises can leverage new technologies in AI, automation, cybersecurity(including network security, application security), data collection including web data collection and process intelligence.

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Researched by
Ezgi Alp
Ezgi Alp
Ezgi Alp
Ezgi is an industry analyst at AIMultiple. She specializes in firewalls and firewall management.

She has held various positions in academia and the finance industry. Ezgi holds a PhD in finance and a bachelor's degree in management. She has a background in publishing scientific articles and presenting at conferences.

• Tanyeri A. B., and Alp E. (2022).
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Firewall Management: Challenges and 8 Best Practices in 2024Firewall Management: Challenges and 8 Best Practices in 2024

Firewalls are the cornerstone of network security, acting as gatekeepers that regulate traffic and protect against cyber threats. Effective firewall management is crucial for maintaining a resilient network security. This article analyzes various aspects of firewall management, including the importance, key components, and best practices.

What is firewall management?

Firewalls act as the first line of defense against cyber threats by filtering incoming and outgoing network traffic based on predetermined security rules. Firewall audit and firewall audit software are essential for assessing the effectiveness of these rules and ensuring compliance with security standards.

Firewall management is the process of configuring, monitoring, and maintaining these security parameters to protect sensitive data, prevent unauthorized access, and mitigate security risks. 

The role and impact of firewall management to safeguard digital assets

Effective firewall security management is essential for organizations to safeguard their network assets, protect against cyber threats, and maintain regulatory compliance.

1. Enhance network security

Firewall management plays a vital role in enhancing overall network security by providing centralized control and visibility over network security devices. It facilitates the management of multiple firewalls and ensures consistency in firewall policy across the organization’s network.

2. Optimize firewall performance

Firewall security management involves optimizing firewall performance to ensure efficient handling of network traffic while minimizing latency and bottlenecks. This includes managing firewall rules, configurations, and policies to achieve maximum protection without compromising network performance.

3. Compliance and policy adherence

Proper firewall management ensures firewall compliance with industry regulations and security policies by implementing and enforcing appropriate firewall configurations. It involves monitoring firewall logs, firewall policy management, and regular security audits to address potential vulnerabilities and maintain continuous compliance.

Key components of firewall management

Firewall security management encompasses a range of components that are crucial for maintaining a secure and efficient network environment. These elements are integral to effective firewall management and contribute significantly to overall network security posture.

1. Firewall configuration

The initial setup of a firewall management involves configuring rules and parameters that dictate how incoming and outgoing network traffic is handled. This includes defining access policies, port settings, and application-level controls to enforce security measures.

2. Firewall rule management

Regularly reviewing and optimizing firewall rules is essential to ensure they align with current security policies and effectively mitigate emerging threats. Managing firewall rules involves terminating outdated or redundant rules to streamline performance.

3. Firewall change management

Keeping firewall software up-to-date with the latest patches and updates is critical to address known vulnerabilities and protect against potential exploits. Regular patching minimizes security risks and strengthens the firewall’s defense mechanisms.

4. Firewall compliance management

Adhering to industry-specific regulations and compliance standards is a priority in firewall management. Ensuring that firewall configurations and policies meet regulatory requirements safeguards sensitive data and prevents firewall compliance violations.

5. Performance management

Optimizing firewall performance involves ongoing maintenance, performance tuning, and troubleshooting to address any issues that may impact network security or throughput. Efficient firewall management contributes to the overall stability and resilience of the network.

6. Incidents

In the event of a security incident, prompt and effective incident response is crucial. Firewall managers must have incident response plans in place to quickly contain threats, conduct forensic analysis, and restore normal operations.

7. Monitoring

Regular reporting on firewall activity provides valuable insights into network security trends, policy effectiveness, and potential areas of improvement. Analyzing firewall logs and reports helps in identifying security gaps and enhancing overall security posture.

Firewall management best practices

This image shows firewall management best practices.

1. Choose the best firewall that fits your needs

Proper firewall management necessitates a nuanced understanding of diverse firewall types. Organizations must choose the right firewall type based on their security needs and potential threats, emphasizing the importance of robust firewall management practices in a complex cybersecurity landscape. Three main firewall types include:

  1. Proxy firewalls

Proxy firewalls introduce an additional layer of security by acting as intermediaries between internal users and external networks. This means that firewall management in a proxy firewall environment involves configuring rules and policies specific to the proxy server, which then handles incoming and outgoing traffic on behalf of internal devices. These firewalls require careful management of access controls and caching policies to ensure optimal performance and security.

  1. Traditional firewalls

Traditional firewalls, whether stateful or stateless, are fundamental components of network security. Stateful firewalls maintain context about active connections, allowing them to make decisions based on the state of traffic. In contrast, stateless firewalls evaluate packets based on static criteria without considering past traffic history. Firewall management in a traditional firewall setup involves defining and managing rule sets, access control lists, and security policies to govern traffic flow and enforce security measures.

  1. Next-generation firewalls (NGFW)

NGFWs introduce advanced capabilities beyond traditional firewalls, such as application-level filtering, intrusion prevention, and deep packet inspection. Managing NGFWs requires expertise in configuring complex rule sets that consider not just source and destination IP addresses but also application behavior and threat intelligence.

NGFWs often integrate with security information and event management (SIEM) systems for centralized monitoring and analysis, enhancing overall firewall management and threat detection capabilities.

2. Use a centralized firewall management system

Deploying a centralized firewall management system streamlines rule management, policy enforcement, and monitoring across the network. This approach enhances visibility and control, leading to more effective security measures.

Figure 1:  Shows the control panel of a firewall management system
This image shows how a firewall management system.

Source: Tufin1

3. Block all access

The “Deny all” rule directs the firewall to automatically block all incoming and outgoing traffic unless explicitly allowed by other rules. This approach serves as a robust initial defense against unauthorized access and potential security threats.

4. Optimize your firewall rules

Regularly review and optimize firewall rules to eliminate redundancies, outdated rules, and overly permissive configurations. This optimization enhances security posture by reducing attack surfaces and ensuring rule efficiency.

5. Establish a firewall change plan

Develop a structured change management plan for firewall configurations. Clearly define processes for implementing, testing, and documenting changes to minimize disruptions and vulnerabilities.

6. Document firewall rule changes

Maintain comprehensive documentation of firewall rule changes, configurations, and audit trails. Documentation aids in troubleshooting, compliance reporting, and maintaining security best practices.

7. Conduct regular firewall security audits

Perform periodic firewall security audits to assess rule effectiveness, policy compliance, and vulnerability exposure. Identify and address security gaps proactively to mitigate risks.

8. Update your firewall software regularly

Stay current with firewall vendor updates, patches, and security fixes. Regular updates ensure protection against known vulnerabilities and emerging threats, enhancing overall security resilience.

Firewall management challenges

Here are some key challenges that organizations face in firewall management:

1. Rule complexity and optimization

Managing a large number of firewall rules across multiple devices can lead to rule sprawl and complexity. Optimizing firewall rules to ensure effectiveness while minimizing rule conflicts and redundancies is a significant challenge.

2. Dynamic network environments

Modern networks are dynamic, with changes in traffic patterns, applications, and user behaviors. Managing firewalls in such dynamic environments requires agility and real-time visibility to adapt firewall policies accordingly.

3. User access management

Managing user access and authentication for remote and internal authorized users, including privileged users, requires robust authentication mechanisms, role-based access controls (RBAC), and monitoring user activity to prevent unauthorized access.

4. Advanced threats and zero-day attacks

Firewalls must defend against sophisticated security threats, including zero-day attacks and advanced persistent threats (APTs). Configuring firewalls to detect and mitigate such threats requires advanced security expertise and real-time threat intelligence.


What’s the difference between firewalls and firewall security management software?

While firewalls are the actual security devices that enforce network security policies and control traffic flow, firewall security management software provides the tools and capabilities necessary to manage, monitor, and optimize the configuration, performance, and security of firewalls across an organization’s network infrastructure.

Who should manage firewall rules?

Firewall management requires expertise and diligence. Typically, network administrators or dedicated security personnel with knowledge of network security best practices should manage firewalls. In some organizations, managed security service providers (MSSPs) are also employed to manage firewalls, especially for complex network environments or when additional expertise is required.

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Cem Dilmegani
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Cem Dilmegani
Principal Analyst

Cem is the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per Similarweb) including 60% of Fortune 500 every month.

Cem's work focuses on how enterprises can leverage new technologies in AI, automation, cybersecurity(including network security, application security), data collection including web data collection and process intelligence.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE, NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and media that referenced AIMultiple.

Cem's hands-on enterprise software experience contributes to the insights that he generates. He oversees AIMultiple benchmarks in dynamic application security testing (DAST), data loss prevention (DLP), email marketing and web data collection. Other AIMultiple industry analysts and tech team support Cem in designing, running and evaluating benchmarks.

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.

Sources: Traffic Analytics, Ranking & Audience, Similarweb.
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Microsoft invests $1 billion in OpenAI to pursue artificial intelligence that’s smarter than we are, Washington Post.
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Empowering AI Leadership: AI C-Suite Toolkit, World Economic Forum.
Science, Research and Innovation Performance of the EU, European Commission.
Public-sector digitization: The trillion-dollar challenge, McKinsey & Company.
Hypatos gets $11.8M for a deep learning approach to document processing, TechCrunch.
We got an exclusive look at the pitch deck AI startup Hypatos used to raise $11 million, Business Insider.

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