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Chatbot

In-Depth Look Into Google Dialogflow vs Competitors [2025]

Tech giants such as Google, IBM, Microsoft, Amazon, and Facebook are investing in conversational AI to make developers easily build chatbots. These AI-powered chatbots can automate various routine tasks such as sending emails, searching for information on search engines, etc.

Apr 25 min read
Top 5 NLP Platforms & Comparison in 2025

Top 5 NLP Platforms & Comparison in 2025

There are numerous API providers in the chatbot landscape, the majority of them are focusing on Natural Language Processing (NLP) and Natural Language Understanding (NLU). It is the crucial step to decide since it will be handling the most important step in a conversational interface.

Apr 24 min read
Conversational UI: Best Practices & Case Studies in 2025

Conversational UI: Best Practices & Case Studies in 2025

Over 50% of customers expect a business to be available 24/7. Conversational interfaces are an effective way for companies to have a round-the-clock online customer service and marketing, particularly for businesses with an international footprint. In addition, employees are starting to leverage digital workers/assistants via conversational interfaces and delegate monotonous jobs to them.

Apr 294 min read
Chatbot4u Is Not Active! Find Free Modern Chatbot Builders

Chatbot4u Is Not Active! Find Free Modern Chatbot Builders

Chatbot4u has been dead since 2018. And even Though it was one of the first platforms to enable individuals and businesses to build bots, but the platform no longer looks actively maintained and is losing users as you see on the graph above.

Jan 63 min read

Top Chatbot Testing Frameworks, Tools & Techniques in 2025

Chatbots can be used in customer service, sales, and internal operations. However, minimizing the risk of chatbot failures is essential to harness this potential fully. Ensuring smooth, efficient performance is critical, and the key to achieving this lies in thorough chatbot testing.

Mar 248 min read
Chatbot Testing in 2025: A/B, Auto, & Manual Testing

Chatbot Testing in 2025: A/B, Auto, & Manual Testing

Chatbot success is elusive, and claims such as 10 times better ROI compared to email marketing makes sense only if the chatbot is implemented successfully. This article goes into detail about how a combination of pre-launch tests (automated and manual tests) and post-launch A/B testing, customized for chatbots, can help companies build successful chatbots.

Jul 227 min read

Top 25 Metrics for Chatbot Analytics in 2025

Web focused metrics do not calculate misunderstood requests or message delays. That is why chatbots require new metrics in order to get the most out of their benefits. (If you are already familiar with web metrics, jump to chatbot specific performance metrics such as message metrics or bot metrics.

Jan 89 min read

Top 25 Chatbot Case Studies & Success Stories in 2025

Although the hype about chatbots is increasing, chatbot failure stories continue to get more visibility as well. However, success stories are rare, and ambitious conversational interface designers need to study them because, for every hundred failures, there are only a few success stories.

Feb 412 min read

Top 40 Chatbot Applications with Examples in 2025

Chatbots have become essential tools that enhance customer interactions, operational efficiency, and user satisfaction across various industries. A recent survey found that 60% of U.S. consumers appreciate chatbots for their constant availability and time-saving abilities, while 45% value their immediate responses.

May 211 min read

10+ Epic LLM/ Conversational AI/ Chatbot Failures in 2025

Effective chatbots are difficult to create because of the complexities of natural language. Many chatbots fail to engage users or perform basic tasks, resulting in widespread mockery. Due to the rapid advancement of AI, chatbots might eventually surpass human conversational skills. For now, let’s enjoy their funny failures.

Apr 177 min read