RMM Pricing in 2025: 10 Products Analyzed

Understanding RMM software pricing models and factors is important for making informed decisions. Remote monitoring and management products may vary based on the pricing structure. Companies can evaluate product prices based on the number of technicians or endpoints they ask for.

Here, we explore the structures of 10 RMM pricing models of software.

Pricing comparison for 10 RMM solutions

Prices

*AIMultiple selected the most economical tier that was provided. Prices are rounded and recorded as of Dec 13th 2024. Prices are rounded and recorded as of Dec 13th 2024.

**min # of devices/agents/technicians required

Examine how the features in these columns add up to the prices.

Free edition & trial details

Agent deployment

Ranking: Sponsored products with their links are listed at the top. Other products are ranked based on their total number of reviews.

Pricing structure analysis of 10 RMM solutions

1. NinjaOne RMM

NinjaOne‘s pricing is not publicly listed and varies based on the number of endpoints and chosen features.

It typically charges per device with a starting price of around $4 per endpoint, with volume discounts and a minimum requirement of $200 for 50 endpoints​​.¹

See NinjaOne and Ninjaone alternatives.

2. Atera

Atera offers a pay-per-technician model with unlimited devices. The plans include:

• Pro Plan (MSP) includes the following key features:

  • Remote management, automation & scripting

  • Windows support

  • Remote monitoring and alerts

  • Patch management

  • API Access

  • Reports

  • Azure AD integration

  • Audit log

  • Mobile app (iOS & Android)

• Growth Plan (MSP) includes Pro Plan features with additional key features:

  • Mac and Linux support

  • Remote access using AnyDesk

  • Chat with end users

  • Custom asset types (up to 5)

  • File transfer (up to 15GB per month)

• Power Plan (MSP) includes Growth Plan features with additional key features:

  • Custom analytics

  • Custom asset types (up to 20)

  • File transfer (up to 50 GB per month)

  • Audit log -1 year retention

  • Data recovery

• Professional Plan (IT Department)

• Expert Plan (IT Department)

• Master Plan (IT Department)

• A custom enterprise-grade plan is also available upon request.

3rd-party integrations (add-ons) come with additional charges based on the plan and the number of endpoints.

See our benchmark test and discover our experience with Atera.

3. Pulseway

Pulseway charges per endpoint and offers a tiered pricing model:

• Annual contract

• Three-year contract

Price varies in accordance with the number of endpoints, 3rd party patching, and ransomware detection, which make up the security add-ons. Using the parameters listed in your browser, you are able to determine the price.

Additional costs may apply for features like third-party patching and security bundles. A custom quote is necessary for managing more than 5000 endpoints.

See our benchmark test and discover our experience with Pulseway.

4. Action1

Action1 offers both free and paid plans:

• Free plan: Manages up to 50 endpoints with basic RMM features.

• Paid plans: Starts at $1 per endpoint per month, scaling with additional features and endpoints. Custom pricing is available for larger enterprises.

5. Kaseya VSA

Kaseya does not publicly disclose its pricing.

6. ConnectWise Automate Pricing

ConnectWise Automate offers three comprehensive packages designed to meet various IT management needs. Pricing is customized based on the number of endpoints and selected features, with quotes available upon request.

• Essentials: Ideal for proactive endpoint management, this package includes remote monitoring for Windows, Mac, and Linux, automated OS and third-party patching, AI-generated scripting, BrightGauge reporting and analytics, SaaS backup, and Asio workflow.
• Pro: Builds on Essentials with advanced intelligent monitoring, virtual machine management, basic network monitoring, Intune integration, and backup monitoring. Add-ons like ConnectWise NOC Services and advanced network monitoring are also available.
• Premium: The most comprehensive option, including all Pro features plus unlimited ScreenConnect Remote Access agents, SaaS backups for Google Workspace and Microsoft 365, remote camera sharing, and enterprise-level reporting and analytics.

Custom pricing and additional costs for optional features such as advanced network monitoring and NOC services can be tailored to specific organizational needs.

7. N-Sight RMM Pricing

N-Sight RMM offers an industry-leading remote monitoring and management platform. This package includes key features designed to streamline IT management for managed service providers (MSPs), with pricing based on a set of core features.

• RMM Package: Supports up to 100 nodes with remote access (1 license) and includes ticketing & billing (3 licenses).
• Complete Remote Management: Monitoring, alerting, and patch management for various operating systems including Windows, macOS, Linux, and iOS.
• Smarter Patch Management: Automated, fast patching for all devices and OSes.
• Flexible Automation: Offers drag-and-drop automation with 400 preconfigured scripts and device policy assignments.
• Apple Device Management: Integrates with Apple Business Manager for zero-touch deployment on iOS, iPadOS, and macOS.
• Secure Remote Access: Includes both attended and unattended support, fast file transfer, and live chat.
• Ticketing & Billing: Automatic scheduling, tracking, a brandable customer portal, and a mobile app for technicians.
• Network Device Discovery: Continuous monitoring of performance, traffic, and configuration, along with automatic asset discovery.
• Layered Security: Integrates with antivirus (AV), endpoint detection and response (EDR), backup, password management, and web protection.

Custom pricing may be available for larger deployments or additional services.

8. SuperOps Pricing Details

SuperOps offers flexible pricing plans tailored to meet the needs of MSPs and IT professionals, with options to scale endpoints and add advanced features as needed. All prices are billed annually, with monthly billing available at a slightly higher rate.

Standard PSA Only Plan

• Endpoints: Not applicable
• Key Features: Ticketing and project management, Automated billing and invoicing, AI capabilities, Ticketing automation, Advanced work management, Support white-labeling

Standard RMM Only Plan

• Endpoints: 150 per license
• Key Features: Asset management for Windows, Mac, and Linux, Remote troubleshooting and proactive monitoring, Custom asset types, Advanced patching and remote event logs, Network monitoring (available as an add-on)

Pro Unified Basic Plan

• Endpoints: 150 per license
• Key Features: Combines features of PSA and RMM, Ticketing and projects, IT documentation and basic reporting, Remote troubleshooting and proactive monitoring, Network monitoring (available as an add-on)

Super Unified Advanced Plan

• Endpoints: 150 per license
• Key Features: Includes all features from the Pro plan, Enhanced AI capabilities and ticketing automation, Advanced proactive monitoring and reporting, Custom asset types, Advanced patching and analytics, Chat support, Network monitoring (available as an add-on)

Additional Endpoint Packs

• Endpoints: Each pack manages 150 additional endpoints

Network Monitoring Add-On

SuperOps offers a free trial for all plans, allowing users to explore its unified PSA and RMM solutions. Pricing is designed to scale efficiently, with the ability to add endpoint packs without requiring additional licenses.

9. ManageEngine Endpoint Central MSP Pricing Details

ManageEngine Endpoint Central MSP offers flexible pricing based on the number of endpoints and technicians. It is available in both cloud and on-premises models, designed for scalability and efficiency.

• Pricing for Cloud Service: Starts around $100 per month for 50 endpoints, scaling up to over $5,600 per month for 10,000 endpoints. Annual billing options offer savings.
• Additional Technician Costs: Begin at approximately $44 per month for one technician, with discounts for multiple technicians.

Key features include remote troubleshooting, patch management, app provisioning, mobile device management (MDM), and multi-tenant architecture for managing multiple clients. Pricing is designed to support both small and large service providers, with tailored solutions available on request.

10. GoTo Resolve

• Standard Plan includes asset and AV management in addition to the features available in the “Remort Support” plan.

• Remote Support includes the following differentiating key features from the remote access plan:

  • Mobile add-on

  • MDM add-on

  • Helpdesk

• Remote Access includes limited key features:

  • Unattended remote access

  • Reboot and reconnect

  • File transfer

  • Session recording

  • Account administration and security

• Premium plan price is custom and:

  • Offers features including update/patch management, custom branding, endpoint detection and response (EDR), and more comprehensive RMM capabilities. A custom quote is required based on specific needs and features.

• Free plan

  • supports up to five devices with features like background access to system information, remote monitoring, customizable alerts, and basic remote access functionalities​​.

RMM software price breakdown

Types of pricing structures

• Per-device pricing: Cost based on the number of devices being managed and monitored.

• Per-agent/technician pricing: Cost based on the number of users or technicians accessing the platform.

• Tiered pricing: Different pricing levels are available according to the features and services included.

Pricing factors

• Number of devices/endpoints: The number of endpoints managed directly impacts RMM software pricing.

• Features: Upper-tier packages include features that are more complex and have functional value than other features. By adding valuable features, vendors advance on tiers.

• Subscription type: Prices are usually less when subscribed for longer periods. For example, vendors.

• Extra expenses: There might be additional expenses like maintenance fees, required onboarding and training fees.

What kinds of costs are considered to be hidden costs in remote monitoring and management pricing?

In remote monitoring and management (RMM) pricing, hidden costs can significantly impact the overall cost-effectiveness of the service. These hidden costs often arise from various sources, including :

1. Setup and onboarding fees: Initial setup and configuration fees for integrating RMM tools into existing systems can be substantial. These may include the cost of software installation, configuration, and initial training.

2. Licensing fees: While basic licensing costs are usually disclosed, additional fees for advanced features, add-ons, or per-device licensing can be hidden. These can add up as the number of managed devices increases.

3. Support and maintenance: Basic support might be included, but premium or 24/7 support often comes at an additional cost. Regular maintenance, updates, and troubleshooting can also incur extra charges.

4. Customization costs: Tailoring the RMM solution to specific business needs might require custom development or additional configurations, which can lead to extra expenses.

5. Integration costs: Integrating the RMM system with other business applications, such as CRM or ERP systems, can involve additional costs for software connectors or middleware.

6. Training and education: Continuous training for staff to effectively use RMM tools can be an ongoing expense, particularly as new features are introduced or staff turnover occurs.

7. Data storage and bandwidth: Costs associated with data storage and bandwidth usage for monitoring and management activities can be higher than anticipated, especially for large volumes of data or high-frequency monitoring.

8. Security and compliance: Ensuring the RMM system complies with relevant security standards and regulations may require additional investment in security tools, audits, and compliance checks.

9. Scalability: As the business grows, scaling the RMM solution to accommodate more devices or more complex infrastructure can lead to increased costs.

10. Downtime and performance issues: If the RMM tool experiences downtime or performance issues, the resultant impact on productivity can be a hidden cost. Additionally, resolving these issues might involve further expenditure.

11. Vendor lock-in: The cost of switching to a different RMM priovider can be high if the current provider has proprietary integrations or long-term contracts with penalties for early termination.

FAQ

Further reading

• Top 9 Hexnode Alternatives Based on 10,800+ Reviews
• Top 10 IT Service Management (ITSM) Tools
• Top 5 NinjaOne Alternatives Based on 4.5K+ Reviews

External Links

• 1. “RMM pricing breakdown for different platforms”. Atera. Retrieved July 5, 2024.