Chatbot
Microsoft Copilot: Review & Top 4 Alternatives in 2025
Microsoft Copilot is an AI-powered assistant integrated across Microsoft products to enhance productivity and usability through natural language interactions. Using advanced generative AI models, including GPT-4, Copilot provides assistance in tools like Word, Excel, PowerPoint, Outlook, Teams, and GitHub. It enables tasks such as data analysis, presentation creation, email management, and real-time collaboration.
Zoho SalesIQ Review ['25]: Key Features & 5 Case Studies
The expected size of the conversational AI market is $1.3B by 2025, growing at a CAGR of 24%.Zoho SalesIQ, as an all-in-one chat and analytics platform, stands out with a variety of features they offer.
Instagram Chatbots: Top 5 Vendors & Use Cases in 2025
Instagram is the 2nd-most used social media platform for e-commerce purchases. 44% of “active” Instagrammers use it to shop weekly. Companies across different sectors, such as e-commerce, content creation, organization, and customer service, are looking for Instagram chatbots that offer: We listed top chatbot providers with their features and best practices for optimizing Instagram chatbots.
WhatsApp HR: Top 25 Use Cases for Human Resources
HR teams are under financial strain This lowers their recruitment capacity, training and development opportunities, and retention capabilities. We recommend that HR departments with limited budgets consider using WhatsApp to automate some processes. We explained why WhatsApp is suitable for HR professionals and highlighted the top 25 related categories for use across HR tasks.
Chatbot vs Voicebot: Where to Use Each One in 2025?
Both chatbots and voicebots can enhance customer experience, streamline rule-based business operations, and offer accessibility to the user on multiple channels.
Chatbot vs ChatGPT: Differences & Features in 2025
Although the first chatbot was created in the 60s, and commercialized by the late 2000’s, it’s never been as popular as it is today, thanks to ChatGPT. However, ChatGPT’s distinct success shouldn’t be generalized, because it’s a specific type of chatbot that does not suit all business processes.
Top 4 Conversational AI/Chatbot Challenges for Users ['25]
50% of large companies are considering investing in chatbots. And with the rising interest in generative AI, more companies would likely embrace chatbots and voice assistants across their business processes. Unfortunately, many users still don’t like chatbots.
Customer Engagement Automation: Top 5 Tools & Benefits
Meeting customer expectations for fast, personalized interactions is more challenging than ever, with 80% of customers placing as much importance on experience as the product itself. Customer engagement automation helps address this challenge by allowing businesses to deliver timely and personalized interactions through tools like chatbots, automated messaging, and AI-driven insights.
Chatbot in South Africa (RSA): Top 8 Vendors in 2025
Customers prefer interactive communication and value immediate responses. 61% of customers would switch to a company’s competitor after just one “bad” customer experience, like a delayed response.
Click to WhatsApp Ads: Benefits, Set Up & Examples [2025]
Businesses need effective ways to engage customers. With the rise of the WhatsApp Business app, companies have a new avenue for outreach. However, just having a WhatsApp account for business isn’t enough. The key is to harness this platform effectively, turning conversations into conversions. Click to WhatsApp ads can do that.