Chatbot
Microsoft Copilot: Review & Top 4 Alternatives in 2025
Microsoft Copilot is an AI-powered assistant integrated across Microsoft products to enhance productivity and usability through natural language interactions. Using advanced generative AI models, including GPT-4, Copilot provides assistance in tools like Word, Excel, PowerPoint, Outlook, Teams, and GitHub. It enables tasks such as data analysis, presentation creation, email management, and real-time collaboration.
Instagram Chatbots: Top 5 Vendors & Use Cases in 2025
Instagram is the 2nd-most used social media platform for e-commerce purchases. 44% of “active” Instagrammers use it to shop weekly. Companies across different sectors, such as e-commerce, content creation, organization, and customer service, are looking for Instagram chatbots that offer: We listed top chatbot providers with their features and best practices for optimizing Instagram chatbots.
WhatsApp HR: Top 25 Use Cases for Human Resources
HR teams are under financial strain This lowers their recruitment capacity, training and development opportunities, and retention capabilities. We recommend that HR departments with limited budgets consider using WhatsApp to automate some processes. We explained why WhatsApp is suitable for HR professionals and highlighted the top 25 related categories for use across HR tasks.
Chatbot vs ChatGPT: Differences & Features in 2025
The first chatbot emerged in the 60s and became commercial in the late 2000s, but it never matched today’s popularity due to ChatGPT. However, its success shouldn’t be generalized, as it’s a specific chatbot type not suitable for all business processes.
Top 4 Conversational AI/Chatbot Challenges for Users ['25]
50% of large companies are considering investing in chatbots. And with the rising interest in generative AI, more companies would likely embrace chatbots and voice assistants across their business processes. Unfortunately, many users still don’t like chatbots.
Customer Engagement Automation: 5 Tools & Examples
Businesses face rising customer expectations and limited resources, especially as 80% of customers now value their experience as much as the product itself.Meeting these expectations requires clever use of customer engagement automation tools, which we divided into two categories: individual and comprehensive tools.
Chatbot in South Africa (RSA): Top 8 Vendors in 2025
Customers prefer interactive communication and value immediate responses. 61% of customers would switch to a company’s competitor after just one “bad” customer experience, like a delayed response.
![Top 4 Indonesia Chatbot Companies & 7 Case Studies ['25]](https://research.aimultiple.com/wp-content/uploads/2023/06/Average-time-spent-daily-using-mobile-internet-in-the-Asia-Pacific-region-in-2022-190x122.png.webp)
Top 4 Indonesia Chatbot Companies & 7 Case Studies ['25]
Indonesia had 212 million internet users by January 2025, ranking high in the Asia-Pacific for mobile adoption, with 75% of users accessing the internet via smartphones. We outlined the Top 4 chatbot companies in the Indonesian market, their use cases, and their benefits.
Chatbot in Malaysia: Top 6 Vendors & Use Cases in 2025
Many chatbot companies in Malaysia are addressing this challenge to assist businesses in automating most of their customer interactions. We explained how and where a business chatbot can be implemented and provided 7 vendors that help companies obtain a chatbot in Malaysia.
Chatbot in Singapore: Top 7 Vendors & Use Cases in 2025
Customers at rate of %90 prefer interactive and immediate responses when engaging with an online business according to surveys about customer service. The complication occurs when website visitors and mobile app users expect real-time assistance 24/7, a complicated task for human support teams.