Organizations have started to adopt machine learning operations (MLOps) practices to standardize and streamline their ML development and operationalization processes. Interest in MLOps has risen over the years as it proves to be beneficial for business; however, implementing MLOps is a compelling task, and there is much to learn.
We’ve compiled 20 MLOps success stories and case studies to help businesses looking to improve their ML processes.
MLOps case studies
Below is a list of MLOps examples and case studies that we’ve compiled from different vendors and resources:
Customer | Vendor | Industry | Results |
---|---|---|---|
AgroScout | ClearML | Agriculture | -Increased data volume 100x without growing the data team |
Booking.com | * | E-Commerce | -Ability to scale AI with 150 customer facing ML models |
CollectiveCrunch | Valohai | IT | -Reduced the model development time by a factor of five |
Constru | ClearML | IT | -Reduce the time for |
Ecolab | Iguazio | Chemicals | Decreased model deployment times from 12 months to 30-90 days |
KONUX | Valohai | IT | -Running 10X the number of experiments with the same amount of effort by automated machine orchestration and experiment tracking |
Levity | Valohai | IT | -Time and resource savings after failed in-house MLOps projects |
NetApp | Iguazio | IT | -Improved the time to develop and deploy new AI services by 6-12x |
Neural Guard | ClearML | Aviation | -Saving on cost and shortening time-to-market |
NTUC Income | DataRobot | Insurance | -Reduced the time to generate results from a few days to less than an hour |
Oyak Cement | DataRobot | Manufacturing | -Increased alternative fuel usage by 7 times |
Payoneer | Iguazio | Financial Services | -Built a scalable and reliable fraud prediction and prevention model that analyzes fresh data in real-time and adapts to new threats |
Philips | ClearML | Healthcare | -Hours saved through streamlined experiment tracking and automatic documentation |
Quadient | Iguazio | IT | -Simplified ML development workflow to create AI applications at scale an, in real time |
Sharper Shape | Valohai | IT | -Automation of infrastructure and experiment management tasks that takes a third of data scientists time |
Steward Health Care | DataRobot | Healthcare | -$2 million/year in savings from nurses hours paid per patient day |
The Adecco Group | DataRobot | HR | -37% reduction in the number of CVs reviewed |
Theator | ClearML | Healthcare | -$130K-$170K annual savings directly related to MLOps |
Trigo | ClearML | IT | -Streamlined ML workflow with simple experiment tracking, feature store, and documentation |
Uber | * | Transportation | -Developed their own ML platform Michelangelo |
*Companies that build their own MLOps infrastructure
For organizations just getting started, tools from our MLOps platforms benchmark provide a useful overview of available solutions tailored to various stages of the ML lifecycle.
10 MLOps use cases with case study examples
By implementing MLOps practices, organizations across various industries can ensure effective model deployment, robust data management, and improved decision-making, leading to greater operational efficiency and enhanced real-world outcomes. Here we explain some of the top use cases that relate to the case studies above.
1-Automated Document Processing in Customer Communications
Organizations managing high volumes of customer communications require efficient handling of structured and unstructured documents. Implementing MLops ensures that machine learning models for document processing remain reliable, accurate, and adaptable in a production environment. By automating model deployment and monitoring, companies can reduce manual intervention and improve operational efficiency.
Case Study
Airbnb built a robust data infrastructure to feed its ML models, processing over 50 GB of data daily on AWS EMR. By investing in data quality (automated validation via Airflow) and a next-gen platform (Metis), Airbnb achieved near real-time data pipelines.
These improvements boosted ML outcomes – recommendation match rates improved, leading to higher guest-host matches and dynamic pricing that lifted occupancy a few percentage points.
2-AI-Powered Medical Imaging
Real-time insights from medical imaging are essential for timely diagnoses and treatment decisions. Machine learning model development in healthcare requires frequent updates to account for evolving imaging techniques and data variations. MLOps practices facilitate the continuous deployment of machine learning models, ensuring robust model performance and data-driven decisions in clinical settings.
Case Study
Philips leveraged MLOps implementation to streamline the deployment process of AI-powered imaging models, improving diagnostic accuracy and accelerating the interpretation of medical scans.
3-Utility Inspection Automation with AI
Utility companies rely on drones and sensor data to inspect critical infrastructure such as power lines. Implementing MLOps allows these organizations to automate the deployment of machine learning models for analyzing visual and thermal data, improving operational efficiency while reducing reliance on manual inspections.
Case Study
Uber’s Michelangelo platform implemented CI/CD practices for ML, enabling one-click model testing and deployment. This in-house MLOps system supports Uber’s ride-share ML use cases (ETA prediction, matching, fraud detection). Michelangelo scaled Uber’s ML dramatically – it now manages 5,000+ models in production, making 10 million predictions per second at peak load.
Automated pipelines shortened the time from model idea to deployment by ~10× (models go live in days instead of months). With testing (every model evaluated against benchmarks before release) and deployment, Uber achieved higher model iteration speed and reliability. In three years, Uber went from near-zero ML to hundreds of use cases in production, driving efficiency and better rider outcomes.
4-Predictive Healthcare Models for Patient Outcomes
Predictive modeling plays a crucial role in anticipating patient needs and enhancing care quality. However, maintaining model accuracy requires regular updates to mitigate data drift. By implementing MLOps, healthcare providers can efficiently manage machine learning systems, ensuring consistent model performance in a real-world clinical environment.
Case Study
Steward Health Care adopted MLOps implementation to deploy predictive models that delivered valuable insights into patient health trends. This allowed clinicians to make data-driven decisions faster, improving patient outcomes.
5-Intelligent Asset Management in Manufacturing
Manufacturing facilities utilize AI-driven predictive maintenance to minimize downtime and optimize production. MLOps ensures that machine learning models used for asset health monitoring are continuously updated and deployed effectively. This approach enhances model management, improving overall production efficiency.
Case Study
The Addece Group implemented MLOps practices to streamline model deployment for predictive maintenance, reducing maintenance costs and increasing the lifespan of critical machinery.
6-Agricultural Data Management for Scaling Operations
Agriculture companies managing large-scale data sources such as drone imagery and sensor readings require robust data management solutions. Implementing MLOps enables the efficient scaling of machine learning models, ensuring that models remain adaptable to changing environmental conditions and growing data volumes.
Case Study
AgroScout leveraged MLOps implementation through ClearML to scale ML models and handle a 100x increase in data volume, improving the accuracy of crop monitoring systems and farm operations.
7-AI Scaling for E-Commerce Personalization
E-commerce platforms depend on multiple models to deliver personalized customer experiences. Ensuring seamless deployment of ML models at scale requires robust MLOps practices to maintain consistency across model updates and evolving transaction data.
Case Study
Booking.com adopted MLOps to deploy ML models across 150 customer-facing applications, optimizing personalization strategies and improving customer satisfaction.
8-Accelerating Model Development for Forest Management
Forestry management relies on predictive analytics to monitor and optimize natural resources. Efficient machine learning model development is critical for deriving real-world insights and adapting to environmental changes. MLOps accelerates the development process by automating data processing and streamlining model deployment.
Case Study
CollectiveCrunch used Valohai to reduce model development time by 90%, allowing rapid iteration of ML models for sustainable forestry management.
9-Construction Experiment Tracking and Reproducibility
AI-driven solutions in construction require rigorous experiment tracking to ensure model reproducibility and long-term reliability. Implementing MLOps practices allows organizations to maintain performance metrics, ensuring machine learning models remain reliable in real-world applications.
Case Study
Constru used ClearML to enhance model management and improve experiment reproducibility, reducing the time required to recreate AI experiments by 90% and streamlining innovation in construction projects.
10-Reducing AI Model Deployment Times in Chemical Manufacturing
Industries with long AI deployment cycles need MLOps to automate and optimize the deployment process. By ensuring that ML models are efficiently deployed, chemical manufacturers can accelerate innovation and improve production processes.
Case Study
Ecolab implemented Iguazio to improve MLOps implementation, decreasing AI model deployment times from 12 months to just a few weeks. This significantly enhanced operational efficiency in chemical manufacturing.
Introducing MLOps to your business
To implement MLOps practices in your business, you need to have a supporting infrastructure. You can either build this infrastructure with your internal resources, or buy an MLOps solution that provides the necessary infrastructure. We will cover both approaches below.
In-house MLOps infrastructure
Building AI capabilities with internal resources can demand extensive time, effort, and budget. We suggest that most small, and non-tech, companies should work with AI vendors instead of building in-house solutions. This also applies to MLOps infrastructure. Building a functioning and scalable infrastructure can take over a year and requires hiring additional data scientists, ML engineers, DevOps professionals, etc.
Large companies, like Uber or Facebook, have the resources and the data to afford such investments. However, most companies do not have these resources. More importantly, most of them don’t need such investments because there are capable AI and ML solutions that can easily meet their needs.
Extending MLOps: Orchestrating LLM Pipelines and Vector Database Workflows
For workflows that involve multiple tools and cloud resources, companies often adopt LLM orchestration solutions or pipeline orchestration frameworks to keep everything connected and versioned—especially in NLP or generative AI deployments.
Teams working with unstructured data, like embeddings from images or documents, also benefit from pairing MLOps with vector databases to power retrieval-augmented generation and similarity search within their AI systems.
Buying an MLOps solution
The other option is buying MLOps solutions that provide the necessary infrastructure to implement MLOps practices in your business. There are tools that cover a subset of MLOps tasks such as:
- Data management
- Modeling
- Operationalization
These tools can be integrated with other solutions which can help you to create an ML pipeline. There are also MLOps platforms that provide end-to-end machine learning lifecycle management. You can explore both types of tools in our in-depth article on MLOps tools.
Aside from the customization opportunities that come with building an in-house MLOps solution, these off-the-shelf MLOps tools can meet the needs of most businesses with rapid deployment at a fraction of the cost.
If you need a tool to implement MLOps practices in your business, don’t forget to check our sortable/filterable list of MLOps platforms.
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