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Updated on Mar 21, 2025

Generative AI Healthcare: 15 Use Cases, Challenges & Outlook

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Worldwide search trends for generative AI healthcare until 11/11/2024Worldwide search trends for generative AI healthcare until 11/11/2024

Generative AI applications has the potential to transform healthcare industry by providing doctors and other healthcare providers with powerful tools for analyzing medical data and making more accurate diagnoses and personalized treatment plans.

Dive in to learn about the potential challenges of generative AI in healthcare, discuss the future directions, and the use cases in:

What are the use cases of generative AI healthcare?

Improving healthcare delivery

1. Create new medical images

Generative AI, especially models like Generative Adversarial Networks (GANs), can be trained to generate synthetic medical images that mimic real-world X-rays, MRIs, or CT scans. These images that are created with synthetic data, have several important applications in healthcare:

  • Medical training & education: AI-generated images can be used to train healthcare professionals by creating diverse datasets of rare diseases, anomalies, or normal variants that may not always be present in real-world cases.
  • Data augmentation for AI models: Training AI systems to diagnose medical conditions requires large datasets. Generative AI can produce synthetic but highly accurate images to augment limited datasets to improve the accuracy of diagnostic models without compromising privacy.
  • Simulation and research: Synthetic images can help researchers simulate various scenarios (such as how a disease might progress) or test AI algorithms without waiting for new patient data. This process can support accelerating medical research.
  • De-identification of data: By generating synthetic images that retain key clinical features but do not belong to any actual patient, healthcare systems can share these images without violating privacy laws like HIPAA, therefore facilitating broader research and collaboration.

Research has shown the effectiveness of synthetic images in medical imaging analysis. For example, a study in Nature Biomedical Engineering demonstrated that GAN-generated synthetic retinal images were just as effective as real images in training a deep learning model for diabetic retinopathy detection.1

Image showing 14-hour-long progressive outputs of a generative AI healthcare model to produce fake chest X-rays.

Figure 1: 14-hour-long progressive outputs of a generative AI model to produce fake chest X-rays.2

2. Generate personalized treatment plans

Generative AI models can analyze a patient’s comprehensive medical history, genetic profile, lifestyle factors, and even real-time health data (e.g., from wearables such as smartwatches) to create personalized treatment plans. Here’s how this works:

  • Deep patient analysis: AI systems trained on large-scale medical records can identify patterns in a patient’s history, such as past diagnoses, responses to treatments, or genetic predispositions. Generative AI tools can then generate a treatment plan tailored to the patient’s unique circumstances.
  • Integrating real-time data: AI can pull in real-time health data from sources like wearable devices, lab tests, and continuous monitoring systems. Based on this data, the system can adjust or generate new treatment recommendations to ensure the patient is always on the most effective course of treatment.
  • Predictive treatment: By generating models that simulate how a patient might respond to various treatments based on historical and clinical data, generative AI tools can suggest options that maximize success. For example, if a patient has a certain genetic mutation linked to poor response to a drug, these tools could suggest alternatives beforehand.
  • Automating complex decision-making: Complex conditions such as cancer often require multi-modal treatments involving surgery, chemotherapy, and targeted therapies. Generative AI tools can assist by creating treatment schedules, predicting side effects, and coordinating multi-disciplinary care tailored to the patient’s evolving condition.
  • Personalized medication: AI can recommend personalized dosages or medication types based on the patient’s metabolic profile, reducing the risk of adverse drug reactions or inefficient treatments.

Real-life example:

Google Cloud and Ginkgo Bioworks have collaborated to launch a new protein large language model (LLM) and a supporting API, designed to transform the drug discovery process.

Built on Google Cloud’s Vertex AI platform, these tools utilize Ginkgo’s biological data to help researchers analyze protein structures and interactions. This approach allows pharmaceutical and biotech companies to accelerate the identification of therapeutic targets, while improving the development of new medicines.3

Supporting healthcare administration

Generative AI tools hold an important place in managing various administrative functions in healthcare. These technologies can be applied across multiple areas to enhance efficiency, accuracy, and overall healthcare delivery.

3. Claim pricing

Generative AI technologies can support claim pricing in the insurance and healthcare sectors by automating the review of complex contracts.

Traditionally, determining the appropriate pricing for claims requires detailed analysis of various contractual terms, conditions, and coverage details, which can be prone to manual errors and inefficiencies. AI models can quickly and accurately process these documents, cross-reference relevant policy information, and calculate claim prices.

This process leads to faster and more accurate claim settlements while minimizing disputes and improving both the operational efficiency and the customer experience in healthcare delivery.

4. Clinical guidelines navigation

Generative AI in healthcare aids providers in comparing patient data with clinical guidelines to enhance diagnostic accuracy and healthcare outcomes. These AI tools assist in clinical decision-making, leveraging natural language processing to analyze electronic health records (EHRs).

5. Fraud detection

AI models with machine learning technology can identify patterns in claims and patient data to improve fraud detection. These tools analyze medical images, discharge summaries, and lab results to support healthcare sector’s ability to mitigate fraud while addressing data privacy concerns.

6. Medical record analysis

Generative AI models in healthcare settings can extract insights from unstructured clinical documentation, such as EHRs and CT scans. This improves diagnostic accuracy and healthcare providers’ ability to make informed decisions.

The technology also holds promise in analyzing medical conditions and clinical trials by using training data to fine-tune models in a controlled environment.

7. Increase administrative efficiency

Generative AI tools can help reducing administrative burden in the healthcare industry by automating tasks like clinical documentation and data collection.

AI in healthcare helps medical professionals focus on patient care, enabling efficient healthcare delivery and improving health outcomes.

Real-life example:

Oscar Health integrates generative AI, specifically o1-preview, across multiple administrative functions to improve efficiency and accuracy. It automates claim pricing by reviewing complex contracts, assists clinicians by comparing patient data to clinical guidelines, and enhances fraud detection by identifying anomalies in claims.

Moreover, Oscar AI extracts valuable insights from unstructured clinical data, such as EHRs, improving diagnostic precision.

By automating administrative tasks such as clinical documentation, Oscar AI reduces the burden on healthcare providers, allowing them to focus more on patient care and improving healthcare delivery.4

Population health management

Generative AI can significantly enhance population health management by providing deeper insights into demographic trends and enabling the design of tailored interventions:

8. Access to more detailed demographic information

By synthesizing data from multiple sources, such as electronic health records (EHRs), insurance claims, social determinants of health, and public health databases, AI provides a comprehensive view of population health dynamics.

In areas with sparse healthcare data (e.g., rural or underserved communities), generative AI can also produce realistic synthetic data to fill gaps, providing a more complete picture of population health and guiding intervention strategies.

AI models can forecast health trends across different demographic groups, predicting the likelihood of chronic diseases or outbreaks. This allows policymakers to anticipate healthcare needs and allocate resources effectively.

10. Segmentation and personalization

AI-generated detailed profiles of different population segments help identify high-risk groups or communities requiring specialized attention. This insight can assist in targeting interventions based on factors like age, ethnicity, income, or geography.

Real-life example:

Diagnostic Robotics’ AI-powered population health management platform enables value-based care by identifying patients at risk of preventable conditions. Through predictive analytics, it allows pinpointing care gaps and enables proactive intervention.

It also integrates into health plans to enhance care management workflows, enable cost reductions, and improve ROI, achieving a 2.9x return. The platform supports improved health outcomes, such as a 24.9% reduction in emergency department event rates.5

Designing targeted public health initiatives

Generative AI can also help design more effective and targeted public health campaigns tailored to the specific needs of underserved or vulnerable communities:

11. Customized campaigns

AI can analyze demographic and cultural factors to create personalized public health messages for campaigns such as smoking cessation, vaccination, or disease prevention to ensure they resonate with different populations.

12. Optimizing resource allocation

By simulating various public health scenarios, AI helps policymakers evaluate the impact of different interventions while allowing for resource allocation where it is most needed, particularly in hard-to-reach areas.

13. Addressing health disparities and increasing healthcare access

AI can identify hidden health disparities by analyzing how social determinants of health (such as income, education, or housing) affect various populations. This insight can guide initiatives to reduce disparities and improve access to preventive care.

AI tools can also identify areas most in need of healthcare infrastructure, guiding the placement of clinics, telemedicine services, or mobile health units.

14. Tailoring preventive care programs

AI-driven analysis can design preventive care programs, such as screenings for chronic conditions, targeting at-risk populations, leading to earlier interventions and reduced long-term healthcare costs.

15. Enhancing health education and awareness

Generative AI can simulate different methods of delivering health education, helping to develop culturally sensitive strategies that are well-received by various communities.

Real-life example:

Google Health is conducting a study with Northwestern Medicine to assess the effectiveness of AI in breast cancer screening. The AI model flags high-risk mammograms for immediate radiologist review, potentially speeding up diagnosis. Women flagged by AI may receive same-day additional imaging which is expected to shorten the typical waiting period.

This approach shows AI’s ability to match or exceed clinician accuracy in analyzing mammograms and create personalized treatment plans accordingly.6

How does generative AI work in healthcare?

Generative AI, also known as generative artificial intelligence, is a type of AI that is focused on generating new content or to create synthetic data in the form of text, images, or other forms of media. Generative AI algorithms use deep learning techniques/machine learning models to learn from large amounts of data and generate new content similar to the input data.

Generative AI in healthcare works by using advanced AI models, such as large language models and foundation models, trained on extensive datasets from electronic health records (EHRs), medical images, and other clinical data.

These generative AI models analyze patient data, apply natural language processing to extract insights, and assist in clinical decision making.

They help improving diagnostic accuracy, streamline administrative tasks, and enhance healthcare delivery by automating clinical documentation and reducing administrative burden for medical professionals in healthcare settings.

They also support drug development and clinical trials by analyzing proprietary data.

For successful implementation, healthcare organizations must ensure that AI applications, data availability, and privacy laws are upheld to gain consumer trust and widespread implementation across the health care sector.

What are some potential challenges of generative AI healthcare?

While there are many potential benefits to using generative AI in healthcare, there are also some possible  challenges and drawbacks. Some examples include:

  • Privacy and security: Patient privacy is strictly regulated.The use of generative AI in healthcare also raises concerns about protecting patient privacy, sensitive medical data and the potential for misuse or unauthorized access to the healthcare data.
  • Bias and discrimination: Generative AI algorithms can be prone to bias and discrimination, especially if they are trained on healthcare data that is not representative of the population they are intended to serve. This can result in unfair or inaccurate medical diagnoses or treatment plans for underprivileged groups such as women or non-white races.
  • Misuse and over-reliance: If generative AI algorithms are not used properly, they can lead to incorrect or harmful medical decisions. In addition, there is a risk that healthcare providers may become overly reliant on these algorithms and lose the ability to make independent judgments.
  • Ethical considerations: The use of generative AI in healthcare raises several ethical concerns, such as the potential impact on employment in the healthcare sector.

The future of generative AI and its impact on healthcare 

The future of generative AI in healthcare is likely to be very significant as the technology continuously advances and becomes more widely adopted. Some potential future developments include:

  • More sophisticated algorithms: Machine learning algorithms are likely to become more refined  over time, with an enhanced  ability to analyze large amounts of healthcare data and identify patterns and trends. This will enable healthcare providers to make more accurate and personalized diagnoses and treatment plans.
  • Broader applications: Generative AI is likely to be used in a wider range of healthcare settings and for a more comprehensive range of applications, such as predictive modeling of disease outbreaks and drug discovery.
  • Better integration with other technologies: Generative AI will likely be integrated with other technologies(e.g., medical imaging and wearable health devices) to provide more comprehensive and personalized patient care.
  • Increased collaboration: Collaboration between healthcare providers, researchers, and technology companies to develop and implement generative AI algorithms in healthcare settings are expected to increase.

What is the level of interest in generative AI in healthcare?

Since OpenAI launched ChatGPT, there is increased interest in generative AI applications in healthcare:

Worldwide search trends for Generative Ai Healthcare until 05/08/2025

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Cem has been the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per similarWeb) including 55% of Fortune 500 every month.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE and NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and resources that referenced AIMultiple.

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.
Sıla Ermut is an industry analyst at AIMultiple focused on email marketing and sales videos. She previously worked as a recruiter in project management and consulting firms. Sıla holds a Master of Science degree in Social Psychology and a Bachelor of Arts degree in International Relations.

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