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Chatbot

8 Restaurant Chatbots: 5 Use Cases & Best Practices ['25]

Restaurant chatbots can be a smart investment for restaurant chains since they provide:  Despite their benefits, many chain restaurant owners and managers are unaware of restaurant chatbots. This article aims to close the information gap by providing use cases, case studies and best practices regarding chatbots for restaurants.

Apr 26 min read

Therapist Chatbots: Top Use Cases, Challenges & Best Practices

According to WHO, one in four people globally experience mental health issues like anxiety, depression, and other disorders. Report also pointed out that the treatment gap is widening, particularly in developing countries. For instance, there are only three psychiatrists per million people in India.

Apr 26 min read
In-Depth Guide to Mobile App Chatbots in 2025

In-Depth Guide to Mobile App Chatbots in 2025

According to research conducted jointly by Google and Forrester, about 70% of online shoppers claim that they are more likely to buy products from businesses that offer the communication channels they prefer.

Oct 213 min read

5 Mortgage Chatbots in 2025: Use Cases & Examples

Banks with higher customer satisfaction generate deposits 85% faster than their rivals. One of the crucial financial procedures that has an impact on client satisfaction is loan processing. Chatbots powered by artificial intelligence (AI) can mimic mortgage brokers and automate tasks around the clock.

Nov 76 min read
Conversational Banking: Everything You Need to Know ['25]

Conversational Banking: Everything You Need to Know ['25]

According to McKinsey, when compared to their competitors, banks with higher customer satisfaction grow deposits 85% more quickly. Therefore, to ensure customer satisfaction, almost 80% of banks invest in digital technologies. However, 45% of bank executives consider their customer-centric banking experience as insufficient, according to KPMG.

Oct 217 min read

Hospitality Chatbots: Everything You Need to Know in 2025

According to PwC, the hospitality industry is the one that can charge the second-highest premium for excellent customer experience with a 14% premium margin. Fast and easy-to-engage digital channels are part of the excellent customer experience. Engaging with many customers 7/24 via live agents is not an efficient strategy for the hotels.

Oct 214 min read

Top 7 WhatsApp Chatbot Examples from Different Sectors

Companies can now interact with their clients through WhatsApp chatbots and WhatsApp IVAs thanks to the launch of the WhatsApp Business API. Nevertheless, many businesses continue to interact with their clients through custom mobile apps or websites.

Dec 125 min read

Top 5 Expectations Concerning the Future of Conversational AI

The attitudes of customers and business professionals regarding conversational AI tools like chatbots and intelligent virtual assistants (IVAs) have been changing rapidly as a result of advances in natural language processing (NLP) and natural language understanding (NLU).

Apr 24 min read

Top 10 Conversational Commerce Use Cases in 2025

The goal of conversational commerce, a cutting-edge marketing and sales strategy, is to increase sales by boosting customer experience through interacting with them on messaging platforms.  Conversational AI solutions such as sales chatbots and virtual assistants are used by conversational commerce enterprises to offer 24/7 client service and engagement.

Nov 135 min read

Top 4 Chatbot Sentiment Analysis Benefits in 2025

Chatbots are used in several industries to provide customers with better service. The chatbot market is estimated to be more than $1 billion in 2025. Although chatbots are becoming increasingly available, customer satisfaction with customer service chatbots is around 30%, according to chatbot stats.

Apr 23 min read