Chatbot
Top 20 Open Source Chatbot Frameworks in 2025
An open-source chatbot framework provides the source code publicly, allowing anyone to use, modify, customize, and distribute it freely. We compiled a list of the top 20 open-source chatbot platforms while highlighting their key and differentiating features.
Top Use Cases & Benefits of Emotional Chatbots in 2025
Chatbots are software programs designed to mimic a digitized conversation with a human being through text or speech. Today, they are used in smartphones, smart home appliances, healthcare, B2B transactions, governmental entities, banking, retail, and customer support services.
How to Build a Chatbot: Components & Architecture in 2025
Chatbots are communication channels that enable businesses to be available for their customers 24/7. They serve various purposes across different industries, such as answering frequently asked questions, engaging with customers, and providing deeper insights into customer needs. Understanding chatbots’ underlying architecture is essential to reaping the most benefits.
Top 30+ NLP Use Cases in 2025 with Real-life Examples
Natural Language Processing (NLP) has become a driving force behind business transformation across industries. The NLP market is projected to hit $53.42 billion by the end of 2025, growing at a remarkable annual rate of 24.76% to reach $201.49 billion by 2031, as companies increasingly look for competitive edges through these technologies.
Bot As A Service (Baas): What It Means And Platforms in 2025
Technology as a service represents the concept of delivering the benefits of technology to a business without on-premise existence of the tool or a long term investment.
Top 5 Travel Chatbots with Use Cases & Examples in 2025
A recent survey found that 65% of travel industry leaders see chatbots and virtual assistants as the most significant applications of generative AI. Chatbots act as personal travel assistants, helping customers find flights and hotels, offering budget-friendly options, and recommending tailored packages and promotions.
Top 12 Use Cases & Examples of Retail Chatbots in 2025
According to chatbot stats, over 70% of chatbot conversations are with retail conversational AI systems in 2023. Additionally, ±40% of U.S. consumers stated that they have used chatbots to engage with the retail industry. And as of 2020, ±54% of consumers had daily AI-enabled interactions with retail organizations.
![Top 10 Insurance Chatbots Applications & Use Cases [2025]](https://research.aimultiple.com/wp-content/uploads/2021/04/Insurance-omnichannel-is-demanded-by-people-190x122.png.webp)
Top 10 Insurance Chatbots Applications & Use Cases [2025]
Today around 85% of insurance companies engage with their insurance providers on various digital channels. To scale engagement automation of customer conversations with chatbots is critical for insurance firms. The problem is that many insurers are unaware of the potential of insurance chatbots.
Chatbot Intent Recognition & 5 Intent Examples in 2025
Chatbot intent is the user’s goal during interactions, but when misinterpreted, it can lead to frustrating experiences, missed opportunities, and damaged customer relationships. Even sophisticated chatbots fail to meet basic user needs without proper intent recognition. Effective chatbot intent recognition for business leaders directly impacts operational efficiency and customer relationships.
Top 12 SAP Conversational AI Use Cases in 2025
Business leaders are exploring conversational AI adoption in different departments to handle time consuming issues. SAP software which allows connection and collaboration across business departments can benefit from conversational AI capabilities.