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Conversational AI for Sales in 2025

The sales landscape has evolved dramatically with technology playing a critical role in modern conversational sales strategies. Sales managers, however, face a complication: Managing a growing number of leads while maintaining the personalized approach required for successful conversions.

Apr 44 min read

AI Chatbot Pricing: Chatbot Cost Comparison in 2025

Chatbots decrease customer support expenses while maintaining 24/7 availability, thus increasing revenues and customer satisfaction. And with the rise of generative AI chatbots, like ChatGPT, more businesses could adopt chatbots. However, ambiguous chatbot pricing models can be a barrier to adoption.

May 186 min read

Top 5 Chatbot Companies in India: Evaluation & Examples

India is one of the top chatbot-using countries in e-commerce, and the demand for AI bots is high in every area. Numerous Indian chatbot companies exist, making it challenging to select a suitable conversational AI vendor. To assist companies, we evaluated India’s top 5 chatbot companies and highlighted their best examples.

Apr 159 min read

8 Restaurant Chatbots: 5 Use Cases & Best Practices ['25]

Restaurant chatbots can be a smart investment for restaurant chains since they provide:  Despite their benefits, many chain restaurant owners and managers are unaware of restaurant chatbots. This article aims to close the information gap by providing use cases, case studies and best practices regarding chatbots for restaurants.

Apr 26 min read

Therapist Chatbots: Top Use Cases, Challenges & Best Practices

According to WHO, one in four people globally experience mental health issues like anxiety, depression, and other disorders. Report also pointed out that the treatment gap is widening, particularly in developing countries. For instance, there are only three psychiatrists per million people in India.

Apr 26 min read

5 Mortgage Chatbots in 2025: Use Cases & Examples

Banks with higher customer satisfaction generate deposits 85% faster than their rivals. One of the crucial financial procedures that has an impact on client satisfaction is loan processing. Chatbots powered by artificial intelligence (AI) can mimic mortgage brokers and automate tasks around the clock.

Nov 76 min read

Hospitality Chatbots: Everything You Need to Know in 2025

According to PwC, the hospitality industry is the one that can charge the second-highest premium for excellent customer experience with a 14% premium margin. Fast and easy-to-engage digital channels are part of the excellent customer experience. Engaging with many customers 7/24 via live agents is not an efficient strategy for the hotels.

Oct 214 min read

Top 10 Conversational Commerce Use Cases in 2025

The goal of conversational commerce, a cutting-edge marketing and sales strategy, is to increase sales by boosting customer experience through interacting with them on messaging platforms.  Conversational AI solutions such as sales chatbots and virtual assistants are used by conversational commerce enterprises to offer 24/7 client service and engagement.

Nov 135 min read

3 Types of Conversational AI: From GenAI Chatbots to IVR

Conversational AI consists of software that enables human interaction, including chatbots powered by LLMs, voicebots, and interactive agents. These tools help users ask questions, get support, or complete tasks remotely.

May 87 min read

B2B Chatbots: Top 3 Use Cases & Case Studies in 2025

B2B interaction is one business making  a commercial transaction with another. B2B chatbots can be beneficial because they can answer general FAQs, provide 24/7 customer service support, mine data and nurture leads, among other benefits.

May 163 min read