AIMultiple ResearchAIMultiple ResearchAIMultiple Research

Chatbot

Conversational AI for Sales in 2025

The sales landscape has evolved dramatically with technology playing a critical role in modern conversational sales strategies. Sales managers, however, face a complication: Managing a growing number of leads while maintaining the personalized approach required for successful conversions.

Apr 44 min read

AI Chatbot Pricing: Chatbot Cost Comparison in 2025

Chatbots decrease customer support expenses while maintaining 24/7 availability, thus increasing revenues and customer satisfaction. And with the rise of generative AI chatbots, like ChatGPT, more businesses could adopt chatbots. However, ambiguous chatbot pricing models can be a barrier to adoption.

Jun 116 min read

Top 5 Chatbot Companies in India with Examples in 2025

India is a leading country for e-commerce chatbot usage, with a high demand for AI bots across various sectors. However, the abundance of Indian chatbot companies makes selecting the right vendor a challenge. To assist companies, we evaluated India’s top 5 chatbot companies and highlighted their best examples.

Jun 119 min read

Top 5 Restaurant Chatbots & Use Cases in 2025

Restaurant chatbots can be a smart investment for restaurant chains because they provide 24/7 customer service and enhance the workforce by delivering standardized services. We compiled information about the top 5 restaurant chatbots, including their use cases, real-life examples, and best practices for implementing restaurant chatbots.

Jun 126 min read

Therapist Chatbots: Top Use Cases & Challenges in 2025

The World Health Organization (WHO) reports that one in eight people globally suffers from a mental disorder, impacting about 970 million individuals. Furthermore, approximately 70% of those with mental health issues do not receive treatment across the globe. Therapist chatbots can help bridge the mental health treatment gap, fostering a happier society.

Jun 129 min read

Top 5 Mortgage Chatbots in 2025: Use Cases & Examples

Banks with higher customer satisfaction generate deposits 85% faster than their competitors. One crucial financial procedure impacting client satisfaction is loan processing. Chatbots can simulate mortgage brokers and automate tasks around the clock. However, many banking executives are not fully aware of the specific use cases for loan chatbots.

Jun 25 min read

Hospitality Chatbots: Everything You Need to Know in 2025

According to PwC, the hospitality industry is the one that can charge the second-highest premium for excellent customer experience with a 14% premium margin. Fast and easy-to-engage digital channels are part of the excellent customer experience. Engaging with many customers 7/24 via live agents is not an efficient strategy for the hotels.

Oct 214 min read

Top 10 Conversational Commerce Use Cases in 2025

The goal of conversational commerce, a cutting-edge marketing and sales strategy, is to increase sales by boosting customer experience through interacting with them on messaging platforms.  Conversational AI solutions such as sales chatbots and virtual assistants are used by conversational commerce enterprises to offer 24/7 client service and engagement.

Jun 115 min read

Types of Conversational AI: GenAI Chatbots to IVR in 2025

Conversational AI consists of software that enables human interaction, including chatbots powered by LLMs, voicebots, and interactive agents. These tools help users ask questions, get support, or complete tasks remotely.

Jun 117 min read

B2B Chatbots: Top 3 Use Cases & Case Studies in 2025

B2B interaction is one business making  a commercial transaction with another. B2B chatbots can be beneficial because they can answer general FAQs, provide 24/7 customer service support, mine data and nurture leads, among other benefits.

May 163 min read