Utilities
AI Utilities: Top 15 Use cases & case studies in 2025
Utility companies face several challenges such as energy cost volatility, supply-chain disruptions, increasing customer demands for decarbonization and clean energy, and the need for personalized experiences. AI adoption can help them streamline operations, optimize resource management, enhance customer interactions, and develop new digital services.
Compare 10+ Smart Grid Solutions in 2025
According to the US Energy Information Administration statistics, ~75% of U.S. households installed smart meters which serve as the foundation for smart grids. . Smart grid solutions can improve system reliability, monitor energy production and manage energy storage. Yet, the smart grid system landscape is complicated, including diverse technologies.
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Customer Information System Utilities:Top 10+ solutions ['25]
Utility companies deploy Customer Information System (CIS) utilities to efficiently manage and organize customer data, offering a centralized platform for quick access to metered consumption, billing processes, and customer services. This is why there’s an upward trend in CIS, as shown by Google Trends data (See Cover image).
Meter Data Management System: Top 10+ tools in 2025
Utility companies stand to gain significant advantages by embracing meter data management, a key strategy for efficiently managing and interpreting meter data. Leveraging meter data for customer service metrics not only minimizes customer turnover but can also boost company profits by more than 20% through the implementation of accurate pricing strategies.
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Advanced Metering Infrastructure: Top 10+ Solutions [2025]
Advanced metering infrastructure (AMI) is an integrated system, including smart technology solutions with specific advanced capabilities. AMI captures interval data points to monitor and manage factors like voltage stability and frequency flections, maintaining power quality. This is why the interest in AMI has been at rise since 2022 (See Cover image).
Compare 10 Smart Meter Solutions in 2025
Smart meters eliminate constraints of traditional electricity meters, improving the advanced metering infrastructure. Smart meter solutions play a vital role in harnessing renewable energy sources, contributing to a more sustainable energy landscape. Therefore, smart meter rollout reached up to 80% with 128 million smart meters in the US.
Compare Top 12 SAP Utility Solutions in 2025
1,500+ companies utilize SAP utility solutions like SAP IS-U, one of the leaders in utility Customer Information Systems (CIS). Yet, adoption still faces significant challenges, primarily due to integration issues. The main hurdles include: Therefore, we recommend users to implement SAP utility solution that can integrate with SAP utilities module.
How to Improve Meter-to-Cash Process in 10 Helpful Tips
In the EU alone, adoption of smart meters have reached up to 72%. Such adoption rates may positively impact the meter-to-cash process by facilitating more accurate consumption data and reliable service.
10 Tools to Automate SAP Meter to Cash Process in 2025
One significant challenge for utility service providers is the increasing complexity of managing diverse tariff structures and customer billing arrangements. Utility providers can overcome this complexity by streamlining their SAP meter-to-cash processes which can ensure accurate billing and improve customer satisfaction.
10 RPA Use Cases in Utilities & Real-Life Examples in 2025
Utilities have more repetitive processes than most other companies thanks to their large customer base. We identified 10 RPA use cases in utilities to improve user experience & increase efficiency. Almost all use cases are accompanied by real-life examples: 1.