Sales
Top 10 Use Cases of Conversational AI in Retail in 2025
Conversational AI in retail steps in as a versatile solution, addressing the complications by enabling tailored interactions, enhancing customer satisfaction, and automating various aspects of online retail operations with revenue growth. According to IBM, almost all businesses that use AI-based virtual agent technology (VAT) report a 12% boost in customer satisfaction (Figure 1). Figure 1.
Conversational AI for Sales in 2025
The sales landscape has evolved dramatically with technology playing a critical role in modern conversational sales strategies. Sales managers, however, face a complication: Managing a growing number of leads while maintaining the personalized approach required for successful conversions.
Generative AI for Sales Use Cases in 2025
Unlike traditional AI, which typically focuses on data analysis and pattern recognition, generative AI actively contributes to the sales process by creating content, drafting communications, and improving customer engagement.
5 Easy Use Cases of Process Mining Salesforce in 2025
Salesforce is one of the leading CRM software and enterprise cloud systems helping businesses with account management, customer service and marketing. Yet, Salesforce poses certain challenges, such as user adoption problems or management issues.
AI in Sales: 25 Use Cases & Real-life Examples in 2025
Artificial intelligence can transform and enhance sales processes from lead generation to sales forecasting, helping businesses overcome low conversion rates and long sales cycles.