Process automation
Top 10 Process Orchestration Tools: Pros & Cons in 2025
Embracing a process orchestration tool empowers businesses to efficiently transform their processes with the potential to increase profits by 50%.
Top 10+ IT Process Automation Tools based on 85+ Tools
IT process automation tools can save time and effort, but 76% of IT leaders struggle with the complexity of the IT landscape, making it hard to choose the right tool.
Top 10 Tools for Contact Center Automation in 2025
As one of the rare departments doing both front-office customer interaction and back-office work, contact centers are crucial in B2C and B2B functions. And because business leaders are aware of AI in contact centers‘ importance, they are investing to improve them.
Top 10 Use Cases of Service Level Agreement Automation
Contracts are binding between companies and customers. So, an enterprise breaching its contract hurts its reputation and business. It is critical to constantly monitor the service level agreement (SLA) terms for contractual compliance. But with different types of contracts, stipulations, and services, a manual service level agreement monitoring can be time-consuming, repetitive, and erroneous.
RPA vs. API in 2025: What Are Their Differences?
The abundance of automation technologies in the market today is, perhaps, one of the main catalysts encouraging 89% of companies to adopt a digital-first strategy. However, with so many tools to choose from, users might have difficulty choosing the correct tool for their business or not know how to use multiple tools in tandem.