Insurtech
Process Mining Insurance: Top 7 real-life use cases in 2025
Insurance companies struggle with risk, service and compensation of complex products under cost pressure, prescriptive regulations and standards. Insurance companies can leverage process mining to optimize their processes to improve customer experience, compliance and control while decreasing the operation costs.
Ultimate Guide to Insurance Cloud Computing in 2025
The insurance sector has transformed rapidly in recent years, changing the rules of competition. Fierce competition within the mature sector is forcing profit rates to low levels. Companies that find low-cost and effective solutions for adopting new technologies are ahead in this competition.
Insurance Pricing: Determination & New Methods in 2025
According to Accenture, getting the best price is the top priority for 52% of auto insurance customers, 50% of home insurance customers, and 38% of life insurance customers. The study implies that although there are other criteria for customers, determining the optimal price is the biggest competitive advantage for insurance companies.
How Digital Twin Insurance Change the Sector in 2025
Digital twins offer improvements in core insurance practices such as underwriting, claims processing and fraud detection. Moreover, digital twins combination with the Internet of Things (IoT) can change the insurance industry that has existed for centuries, as they can prevent damages before they occur.
Top 5 Insurance Technologies & 12+ Use Cases in 2025
Digital transformation is on the agenda in all industries, including insurance. Using technology as a lever, insurtech companies have initiated a rapid transformation in the insurance sector. However, there are so many technology solutions and insurers’ technology investments vary.
4 Insurance Practices that can be Improved with NLP [2025]
The insurance industry generates large amounts of text data due to claims, insurance policies, and customer relationships. This makes it difficult for insurance CIOs to take advantage of their unstructured data using traditional techniques. Emerging technology that understands and analyzes contextual data contained in texts can be beneficial to insurance practices.
Top 6 Insurance IoT Use Cases in 2025
The rapid growth of IoT is transforming the insurance industry by enabling continuous monitoring, which could prevent risks and reduce the need for traditional insurance. However, it also introduces challenges like cyber threats, making cyber risk insurance a potential focus. Since insurance relies heavily on data, IoT’s ability to increase data availability offers efficiency benefits.
![Top 10 Insurance Chatbots Applications & Use Cases [2025]](https://research.aimultiple.com/wp-content/uploads/2021/04/Insurance-omnichannel-is-demanded-by-people-190x122.png.webp)
Top 10 Insurance Chatbots Applications & Use Cases [2025]
Today around 85% of insurance companies engage with their insurance providers on various digital channels. To scale engagement automation of customer conversations with chatbots is critical for insurance firms. The problem is that many insurers are unaware of the potential of insurance chatbots.
5 RPA Use Cases & 10 Case Studies in Insurance Industry
Robotic Process Automation (RPA) can increase efficiency in the insurance industry by minimizing manual tasks, reducing errors, and allowing teams to focus on higher-value work.