Chatbot
Top 5 Travel Chatbots with Use Cases & Examples in 2025
A recent survey found that 65% of travel industry leaders see chatbots and virtual assistants as the most significant applications of generative AI. Chatbots act as personal travel assistants, helping customers find flights and hotels, offering budget-friendly options, and recommending tailored packages and promotions.
Top 12 Use Cases & Examples of Retail Chatbots in 2025
According to chatbot stats, over 70% of chatbot conversations are with retail conversational AI systems in 2023. Additionally, ±40% of U.S. consumers stated that they have used chatbots to engage with the retail industry. And as of 2020, ±54% of consumers had daily AI-enabled interactions with retail organizations.
![Top 10 Insurance Chatbots Applications & Use Cases [2025]](https://research.aimultiple.com/wp-content/uploads/2021/04/Insurance-omnichannel-is-demanded-by-people-190x122.png.webp)
Top 10 Insurance Chatbots Applications & Use Cases [2025]
Today around 85% of insurance companies engage with their insurance providers on various digital channels. To scale engagement automation of customer conversations with chatbots is critical for insurance firms. The problem is that many insurers are unaware of the potential of insurance chatbots.
In-Depth Guide Into Chatbots Intent Recognition in 2025
Chatbots use natural language processing (NLP) to understand the users’ intent and provide the best possible conversational service. Intent recognition is a critical feature in chatbot architecture that determines if a chatbot will succeed at fulfilling the user’s needs in sales, marketing, or customer service.
Top 12 SAP Conversational AI Use Cases in 2025
Business leaders are exploring conversational AI adoption in different departments to handle time consuming issues. SAP software which allows connection and collaboration across business departments can benefit from conversational AI capabilities.
Top 10 Chatbots in Healthcare: Insights & Use Cases [2025]
Today there is a chatbot solution for almost every industry, including marketing, real estate, finance, the government, B2B interactions, and healthcare.
Top 11 Voice Recognition Applications in 2025
If you’ve used virtual assistants like Alexa, Cortana, Google Assistant, or Siri, you might be familiar with speech/voice recognition and conversational AI concepts. Speech recognition is the technology that enables users to explain themselves verbally to a device. It does that by converting the users’ verbal queries into machine-readable text.
Top 14 Chatbot Best Practices That Increase Your ROI ['25]
We have examined 25 successful chatbot examples and created a list of chatbot failures before. Now, we want to explain what we learned from studying those chatbot case studies. In this article, we provide 14 chatbot best practices to help executives from varieties of industries derive a better ROI from their chatbot implementation. 1.
90+ Chatbot/Conversational AI Statistics in 2025
A chatbot is one of the primary applications of artificial intelligence. Its potential benefits and promising successful implementation results make the technology popular among companies. But it’s also not all sunshine and roses: multiple chatbot projects have failed due to the complexities of natural language. Businesses should follow best practices to minimize failure risks.
Banking Chatbots in 2025: 15 Tools, Use Cases & Practices
Banking chatbots help customers complete transactions with ease using voice or text. Chatbots can reduce operational costs and improve customer satisfaction by streamlining interactions. Banking bots are an emerging technology, and banks are advised to test their solution robustly before deployment to ensure that their reputation is not harmed by chatbot glitches.