AIMultiple ResearchAIMultiple ResearchAIMultiple Research

CRM

Top 20 Customer Success Tools in 2025

We analyzed customer success tools and CRM or analytics platforms that deliver customer success capabilities to identify the market leaders based on metrics such as the number of reviews and features.

Apr 227 min read

Top 5 Pipedrive Alternatives in 2025

In the competitive Customer Relationship Management (CRM) market, Pipedrive emerges as a visually intuitive platform, ideal for sales teams aiming for a clear pipeline management. Despite its appeal, it falls short in areas like advanced customization and sometimes lacks in providing timely customer support.

Jan 145 min read

CRM Pricing & Features Compared: See $/Seat Prices ['25]

Factors influencing CRM pricing

Dec 25 min read

Top 12 CRM Software in 2025

CRM software buying process

Mar 612 min read

Pharma CRM in 2025: A Comprehensive Guide

Pharma crm benefits

Mar 145 min read

Top 10 CRM Trends to Watch in 2025

CRM technology‘s popularity can be due to the growing volume of data. This trend is supported by research involving over 2,500 industry leaders, which shows that 80% of organizations benefit from CRM software.

Mar 183 min read

Top 10 Insurance CRM Software in 2025

Research shows that more than half of insurance customers expect 24/7 support from insurance agents. Customer Relationship Management (CRM) systems help companies in ensuring customer needs by automating processes and managing data on a single platform.

Apr 26 min read

Top 10 Healthcare CRM Software in 2025

Based on our analysis of the healthcare industry, managing patient data and improving customer service are critical challenges. In 2021, U.S. healthcare ranked 44th in customer service, highlighting the need for better patient relationship management. Healthcare CRM software offers a promising solution. Follow the links to explore how it enhances patient engagement and service delivery.

Mar 144 min read

CRM in Retail: Top 3 Tools, 7 Key Features & Benefits in 2025

As the retail industry continues to grow, so does the need for automation due to the increased quantity and magnitude of operations.

Apr 47 min read