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Chatbots

Conversational UI: 6 Best Practices in 2025

The conversational AI market is experiencing rapid growth, projected to increase from $13 billion in 2024 to approximately $50 billion by 2030, representing a compound annual growth rate of around 25%. Conversational user interfaces (UIs) have evolved significantly beyond basic chatbots to become advanced, context-aware systems that profoundly alter how users interact with digital products.

Jun 194 min read

Top Chatbot Testing Frameworks & Tools in 2025

Chatbots can be used in customer service, sales, and internal operations. However, minimizing the risk of chatbot failures is essential to harness this potential fully. Ensuring smooth, efficient performance is critical, and the key to achieving this lies in thorough chatbot testing..

Jun 118 min read
Chatbot Testing in 2025: A/B, Auto, & Manual Testing

Chatbot Testing in 2025: A/B, Auto, & Manual Testing

Chatbot success is elusive, and claims such as 10 times better ROI compared to email marketing makes sense only if the chatbot is implemented successfully. This article goes into detail about how a combination of pre-launch tests (automated and manual tests) and post-launch A/B testing, customized for chatbots, can help companies build successful chatbots.

Jul 227 min read

Top 25 Chatbot Case Studies & Success Stories in 2025

The global chatbot market currently stands at approximately $16 billion and is projected to reach $46 billion by 2029. Despite the hype around chatbots, stories of failure are common, while successes are rare. Therefore, designers of conversational interfaces must analyze these failures, as a few successes arise from many failures.

Jun 1912 min read

Top 40 Chatbot Applications with Examples in 2025

Chatbots have become essential tools that enhance customer interactions, operational efficiency, and user satisfaction across various industries. A recent survey found that 60% of U.S. consumers appreciate chatbots for their constant availability and time-saving abilities, while 45% value their immediate responses.

Jun 1011 min read

10+ Epic LLM/ Conversational AI/ Chatbot Failures in 2025

Effective chatbots are difficult to create because of the complexities of natural language. Many chatbots fail to engage users or perform basic tasks, resulting in widespread mockery. Due to the rapid advancement of AI, chatbots might eventually surpass human conversational skills. For now, let’s enjoy their funny failures.

Jun 197 min read

20 Chatbot Companies To Deploy in 2025

Enterprises need scalable conversational AI to delight customers and manage high query volumes. With over 200 chatbot companies, choosing can be challenging. Businesses should focus on key features to find suitable solutions, including integrations with their tech stack, integrations with customer platforms, and customization options for communication.

Jun 2010 min read