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Voice recognition

Chatbot vs Voicebot: Where to Use Each One in 2025?

Both chatbots and voicebots can enhance customer experience, streamline rule-based business operations, and offer accessibility to the user on multiple channels.

Nov 45 min read
Speech Recognition: Everything You Need to Know in 2025

Speech Recognition: Everything You Need to Know in 2025

Speech recognition, also known as automatic speech recognition (ASR), enables seamless communication between humans and machines. This technology empowers organizations to transform human speech into written text. Speech recognition technology can revolutionize many business applications, including customer service, healthcare, finance and sales.

Jan 107 min read
Top 7 Methods for Audio Sentiment Analysis in 2025

Top 7 Methods for Audio Sentiment Analysis in 2025

As the number of consumers increases and users’ data accumulates daily, data explosion is no surprise. Companies get help from data collection and analytics to catch up on their sales, customer insights, or brand reputation. However, even though voice data is the most direct feedback businesses receive from customers, they usually overlook its importance.

Mar 116 min read

Top 4 Speech Recognition Challenges & Solutions in 2025

Speech recognition technology has significantly advanced in areas like generative AI, voice biometrics, customer service, and smart home devices. Despite rapid adoption, implementing this technology still poses various challenges. Here, we outline the top 4 challenges and best practices for overcoming them. 1.

Mar 194 min read
Top 11 Voice Recognition Applications in 2025

Top 11 Voice Recognition Applications in 2025

If you’ve used virtual assistants like Alexa, Cortana, Google Assistant, or Siri, you might be familiar with speech/voice recognition and conversational AI concepts. Speech recognition is the technology that enables users to explain themselves verbally to a device. It does that by converting the users’ verbal queries into machine-readable text.

Apr 104 min read