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GenAI

10+ Generative AI Finance Use Cases in 2024

10+ Generative AI Finance Use Cases in 2024

Generative AI expanded with mainly B2C applications like ChatGPT. However, enterprise generative AI, particularly in the financial planning sector, has unique challenges and finance leaders are not aware of most generative AI applications in their industry which slows down adoption. This unawareness can specifically affect finance processes and the overall finance function.

Jan 26 min read
10 Use Cases of Conversational AI for Customer Service in 2024

10 Use Cases of Conversational AI for Customer Service in 2024

In today’s competitive market, exceptional customer service is a must for success. Traditionally, a customer service representative has been the primary point of contact to resolve customer issues. However, the increasing volume of inquiries is a complication for businesses to maintain quality support.

Mar 275 min read
9 Use Cases of Conversational AI in Retail in 2024

9 Use Cases of Conversational AI in Retail in 2024

The rapid growth of online retail presents both opportunities and challenges for online retailers seeking business development. The competition intensifies, and customers expect seamless and personalized experiences.

Jan 113 min read
10 Generative AI Supply Chain Use Cases in 2024

10 Generative AI Supply Chain Use Cases in 2024

The global supply chain has been continuously evolving, striving to achieve the most significant advantages in efficiency, cost reduction, and customer satisfaction. However, it faces increasing complexities due to growing customer expectations, rapid market fluctuations, and a rising need for sustainable practices.  Artificial intelligence, particularly generative AI, offers promising solutions to address these challenges.

Jan 24 min read
12 GPT Accounting Use Cases & Benefits in 2024

12 GPT Accounting Use Cases & Benefits in 2024

Accounting software has automated data entry tasks and workflows however enterprise accounting remains manual and expensive. Recent advances in large language models (LLMs) and AI used in AP functions show the potential to significantly increase automation rates in accounting. AI tools, specifically language models using GPT technology can automate various aspects of the accounting process.

Apr 55 min read
Conversational AI in Financial Services in 2024

Conversational AI in Financial Services in 2024

With the proliferation of digital channels and increasing customer expectations, financial services organizations are under pressure to deliver convenient, personalized, and efficient experiences while managing costs and complying with regulations.  To solve these problems, the banking sector and other financial institutions are turning their face towards AI supported technologies.

Jan 45 min read
In-depth Guide to Knowledge Graph: Benefits, Use Cases & Examples

In-depth Guide to Knowledge Graph: Benefits, Use Cases & Examples

The rapid growth of data in today’s digital world has made data governance a challenging task. According to McKinsey, even the global leading firms can waste between 5-10% of employee time on non-value-added tasks due to poor data governance. This can rise up to %29 in average across enterprises.

Feb 145 min read
Generative AI Legal Use Cases & Examples in 2024

Generative AI Legal Use Cases & Examples in 2024

People are concerned about the integration of generative AI systems into human jobs. The legal implications of this technology are also being debated.

Jan 34 min read
Conversational AI for Sales in 2024

Conversational AI for Sales in 2024

The sales landscape has evolved dramatically with technology playing a critical role in modern conversational sales strategies. Sales managers, however, face a complication: Managing a growing number of leads while maintaining the personalized approach required for successful conversions.

Jan 124 min read
Generative AI for Sales in 2024

Generative AI for Sales in 2024

Sales involves extensive interactions and transactions, generating substantial amounts of data such as text from email threads, audio from phone calls, and video from face-to-face encounters. These unstructured data types, which constitute around 90% of the business data, are precisely what generative AI models are built to handle (see Figure 1).

Feb 54 min read