Mobile Device Management Pricing Comparison: 20 Products

Understanding pricing structures and other aspects of Mobile Device Management (MDM) software is necessary to make wise decisions. Depending on the pricing structure, mobile device management products can range in price.

See how Mobile Device Management pricing is structured and compare MDM products.

Price comparison for 20 mobile device management solutions

Prices

*Products that have information about the pricing model available but not the price are indicated in the appropriate pricing model with a checkmark.

Ranking: From least to most expensive.

Examine how the features in these columns add up to the prices.

Free trial & compatibility (agent deployment)

*Multi-OS compatibility refers to the ability of the product to be used with iOS, Android, Windows, and macOS.

Ranking: Sponsored products with their links are listed at the top. Other products are ranked based on their total number of reviews.

Pricing structure analysis of the top 5 MDM solutions

1. NinjaOne MDM

Features

• Device monitoring: Real-time monitoring of device status, performance, and security.

• Automated patching: Schedule and automate OS and third-party software updates.

• Remote management: Remote control and troubleshooting for devices.

• Asset management: Track hardware and software inventory.

• Policy enforcement: Implement and enforce security policies across devices.

• Backup and disaster recovery: Automate backups and ensure data recovery.

• Integration: Integrates with other IT management tools like RMM (Remote Monitoring and Management) and ticketing systems.

• Subscription model: NinjaOne typically offers pricing based on the number of devices, with customizable feature sets as the tier increases.

For more details on NinjaOne:

• NinjaOne Endpoint Management & its alternatives

• NinjaOne RMM

• NinjaOne MDM

2. Microsoft Intune

Features

• Device compliance: Ensure devices meet security and compliance requirements.

• App management: Manage and deploy mobile and desktop applications.

• Conditional access: Enforce access control based on compliance.

• Remote wipe: Remotely wipe lost or stolen devices to protect company data.

• BYOD support: Securely manage personally owned devices with selective wipe capabilities.

• Advanced security: Integration with Azure Active Directory and Microsoft Defender for advanced security features.

• Integration with Microsoft 365: Deep integration with Office 365 for managing users, apps, and policies.

• Subscription model: It is available as a standalone product or bundled with Microsoft 365 plans. The feature set expands with higher-tier plans (e.g., Microsoft 365 E5 includes more advanced security and compliance features).

Take a look at Microsoft Purview and its alternatives.

3. Miradore

Features

• Device enrollment: Simple device enrollment and setup for multiple platforms (iOS, Android, Windows).

• Policy enforcement: Set security policies such as passcodes, encryption, and VPN configurations.

• App management: Install, update, and remove applications on managed devices.

• Location tracking: Track and locate devices in real-time.

• Remote lock/wipe: Remotely lock and wipe devices for security purposes.

• Reporting: Detailed reports on device status, compliance, and security.

• Subscription model: Offers a free tier with limited features (up to 10 devices) and a paid tier that includes more advanced functionalities like custom configuration profiles and priority support.

4. VMware Workspace ONE

Features

• Unified Endpoint Management: Manage devices across multiple platforms (Windows, macOS, iOS, Android).

• Application management: Secure deployment and management of applications, both native and web-based.

• Identity and access management: SSO (Single Sign-On) and multi-factor authentication for securing access.

• Automation: Automate policy enforcement, app updates, and patching.

• Conditional access: Context-aware access policies based on user, device, and app conditions.

• Remote support: Remote troubleshooting and user assistance.

• Advanced analytics: Device health and performance monitoring with analytics and reporting.

• Subscription model: It offers several tiers (Essentials, Standard, Advanced, Enterprise), with more advanced features (like automation and AI-based insights) included in the higher tiers.

5. GoTo Resolve

Features

• Remote support: Provides remote access and control of devices for support purposes.

• Ticketing and helpdesk integration: Integrated ticketing system for resolving IT issues.

• Device management: Basic management features for handling device security and compliance.

• Automated workflows: Automate routine IT tasks such as device setup, patching, and monitoring.

• Multi-platform support: Supports multiple platforms (Windows, macOS, and Android).

• Endpoint protection: Integrates with security tools to provide endpoint protection and threat detection.

• Subscription model: Typically subscription-based per user or per device, with different tiers offering additional automation and security features at higher pricing levels.

See how GoTo Resolve performed in our RMM benchmark review.

Mobile device management software price breakdown

Types of pricing structures

• Per-device pricing: Cost based on the number of devices being managed and monitored.

• Per-user/technician pricing: Cost based on the number of users or technicians accessing the platform.

• Tiered pricing: Different pricing levels are available according to the features and services included.

Pricing factors

• Number of devices/endpoints: The number of devices managed directly impacts MDM software pricing.

• Features: Upper-tier packages include more complex features and have more functional value than other features. By adding valuable features, vendors advance on tiers.

• Subscription type: Prices are usually lower when subscribed for more extended periods. For example, vendors.

• Extra expenses: There might be additional expenses like maintenance fees, required onboarding, and training fees.

Hidden costs in mobile device management subscriptions

1. Licensing and user fees

• Add-on features: Core MDM or software subscription plans may not include all necessary features (e.g., advanced security, reporting, or analytics). These features might require additional licensing fees.

• Overage charges: Exceeding the number of licensed devices or users may incur unexpected fees.

• Tier upgrades: You may need to upgrade to higher subscription tiers to access certain features, increasing costs.

2. Device and platform compatibility

• Unsupported devices: Not all MDM solutions support every device or platform, so managing unsupported devices might require additional solutions or licenses.

• BYOD (Bring Your Own Device) complexity: Managing corporate-owned and personal devices (BYOD) can introduce extra costs in configuration, support, and securing personal data.

3. Implementation and setup costs

• Initial setup: There may be consulting fees or additional charges for initial deployment, especially in large or complex environments.

• Custom integrations: Customizing the MDM solution to integrate with existing systems (e.g., ERP, CRM, or identity management systems) can incur significant costs.

• Migration: Switching from an existing system to a new MDM or software solution may require data migration, which could require external support and tools.

4. Maintenance and support

• Technical support: Basic support may be included, but advanced or priority support often comes at an extra cost.

• Upgrades and patches: Not all updates are covered under standard subscriptions. Certain upgrades may require additional fees.

• Downtime and troubleshooting: Hidden costs related to operational downtime or system troubleshooting can add up, particularly if downtime affects productivity.

5. Training and user education

• User training: Employees need to be trained to use MDM tools effectively. Comprehensive training programs may not be included in the subscription and could require additional investment.

• Ongoing education: Additional training may be required as software updates introduce new features or changes.

6. Compliance and security

• Compliance audits: Ensuring your MDM solution meets regulatory standards (e.g., GDPR, HIPAA) might involve costly compliance audits and additional security measures.

• Security add-ons: Standard security features may not be sufficient for high-risk environments, requiring extra layers of protection, like endpoint security, VPNs, or encryption, which may incur additional fees.

7. Infrastructure and scalability

• Server costs: If the MDM solution is on-premises or requires a hybrid deployment, server hardware, software, and maintenance may be expensive.

• Network and bandwidth: MDM solutions that require significant network bandwidth can increase your internet and data usage costs.

• Cloud storage: Managing backups, device data, and applications may require additional cloud storage, leading to incremental costs depending on the data volume.

8. Hidden user management costs

• Multiple user accounts: Managing multiple users across various locations or with differing access levels can introduce hidden licensing and support costs.

• Inactive accounts: Failure to manage inactive accounts could result in paying for unused licenses or unnecessary user fees.

9. Device lifecycle costs

• Device replacement: MDM solutions often require the latest OS versions, and maintaining compatibility might necessitate upgrading devices sooner than expected.

• Lost or stolen devices: The initial plan may not cover the costs associated with securing, locking, or wiping lost or stolen devices and possibly replacing them.

10. Vendor lock-in

• Migration costs: If you need to switch vendors, migration can be complex and costly regarding data transfer, retraining, and potential new licensing fees.

• Exit fees: Some vendors may charge fees to export data or end the service, leading to unexpected final costs.

Estimating the price of Mobile Device Management solutions for your company

1. Determine the number of devices

• Device count: Most MDM providers charge based on the number of devices to be managed. This can include smartphones, tablets, laptops, and other mobile devices.

• User count: Some vendors charge per user, and each user can have multiple devices. A user with more than one device might affect the pricing.

2. Evaluate features and requirements

• Core MDM features: Basic features usually include device provisioning, remote wiping, policy enforcement, and basic security features. More advanced features include app management, geofencing, conditional access, and content filtering.

• Security needs: The cost may increase if you need advanced security features like encryption, VPN configurations, or integration with security tools.

• Compliance requirements: Depending on your industry, you might need features for regulatory compliance (e.g., HIPAA, GDPR), which could add to the cost.

3. Choose an MDM deployment model

• Cloud-based MDM: Usually charged on a subscription basis (monthly or annually), it tends to be more affordable and has easier deployment and scalability.

• On-premise MDM: Typically involves higher upfront costs for hardware, software licenses, and IT support. This is ideal for companies needing more control or that have specific security requirements.

4. Consider Vendor Pricing Structures

Different vendors have different pricing models:

• Per device: Flat fee per device managed.

• Per user: Allows multiple devices per user for a single fee.

• Tiered pricing: Vendors offer different pricing tiers based on features (e.g., basic, premium, and enterprise).

• Add-ons: Some features, such as advanced analytics, custom integrations, or enhanced support, might not be included in the base package and are offered as add-ons.

5. Factor in Support and Implementation Costs

• Support plans: Some vendors include basic support in pricing, while others charge for premium support levels (24/7 access, dedicated account managers, etc.).

• Implementation and setup: Costs associated with deploying the MDM solution, training employees, and configuring systems can vary depending on complexity and company size.

6. Calculate the Total Cost of Ownership (TCO)

• Subscription costs: If the service is cloud-based, calculate the annual or monthly fees multiplied by the number of devices/users.

• Upfront costs: For on-premise solutions, include the cost of licenses, hardware, and any necessary upgrades to IT infrastructure.

• Long-term costs: Include ongoing subscription fees, support costs, upgrades, and scaling as your company grows.

7. Request quotes from multiple vendors

Contact multiple MDM providers for quotes based on your estimated device count, required features, and deployment preferences.

8. Evaluate ROI

Consider how the MDM solution will help reduce costs, improve productivity, enhance security, and ensure compliance with regulations. This will help justify the investment.

FAQ

Further reading

• Top 5 Open Source MDM Software
• Top 5 Mobile DLP Best Practices & Case Studies
• 5 Mobile Device Management Best Practices & Case Studies