e-commerce
Top 7 Enterprise eCommerce Platforms: Features & Pricing
Enterprises need these eCommerce capabilities: We selected the top 7 enterprise eCommerce platforms based on their capabilities listed above.
Generative AI in Retail: Use Cases, Examples & Benefits in 2025
Retail businesses strive to enhance customer experiences and loyalty. This requires producing attractive content of different formats, good marketing efforts, and great customer service. With generative AI, retailers can resolve most of these issues with automation, particularly in improving their ability to analyze customer data for more personalized customer experiences.
Top 5 WhatsApp Business Partners in 2025
WhatsApp is the most used messaging app. 25% of the World population actively uses it, and each day around 1 million people become new WhatsApp users (see Figure 1). Thanks to these statistics, WhatsApp is a perfect medium for many businesses that want to engage with their customers.
Top 15 eCommerce Technologies with Use Cases & Examples
A few tech and retail giants dominate the eCommerce sector which grows at ~10%/year. To compete, smaller businesses should invest in tech to lower costs, increase customer satisfaction, and boost profitability.
Top 10 Conversational Commerce Use Cases in 2025
The goal of conversational commerce, a cutting-edge marketing and sales strategy, is to increase sales by boosting customer experience through interacting with them on messaging platforms. Conversational AI solutions such as sales chatbots and virtual assistants are used by conversational commerce enterprises to offer 24/7 client service and engagement.
Top 12 Use Cases & Examples of Retail Chatbots in 2025
According to chatbot stats, over 70% of chatbot conversations are with retail conversational AI systems in 2023. Additionally, ±40% of U.S. consumers stated that they have used chatbots to engage with the retail industry. And as of 2020, ±54% of consumers had daily AI-enabled interactions with retail organizations.
AI eCommerce: 25 Use Cases to Optimize Sales and CX
AI is helping eCommerce businesses address key challenges like cart abandonment, inefficient customer support, and inventory mismanagement. AI eCommerce tools can reduce churn, optimize operations, and deliver personalized shopping experiences by analyzing customer behavior.. Discover how these 25 AI applications can elevate your eCommerce strategy. Customer experience and service 1.