Chatbots
Chatbots use natural language processing and AI to automate customer interactions and support services. We compare chatbot solutions that integrate with business systems to handle inquiries, process requests, and provide 24/7 customer assistance.
Top 20 Open Source Chatbot Frameworks
An open-source chatbot framework provides the source code publicly, allowing anyone to use, modify, customize, and distribute it freely. We compiled a list of the top 20 open-source chatbot platforms while highlighting their key and differentiating features.
Top 5 Mortgage Chatbots: Use Cases & Examples
Banks with higher customer satisfaction generate deposits 85% faster than their competitors. One crucial financial procedure impacting client satisfaction is loan processing. Chatbots can simulate mortgage brokers and automate tasks around the clock. However, many banking executives are not fully aware of the specific use cases for loan chatbots.
Instagram Chatbots: Top 5 Vendors & Use Cases
Instagram is the 2nd-most used social media platform for e-commerce purchases. 44% of “active” Instagrammers use it to shop weekly. Companies across different sectors, such as e-commerce, content creation, organization, and customer service, are looking for Instagram chatbots that offer: We listed top chatbot providers with their features and best practices for optimizing Instagram chatbots.
Top 4 Indonesia Chatbot Vendors & 7 Case Studies
Indonesia had 212 million internet users by January 2025, ranking high in the Asia-Pacific for mobile adoption, with 75% of users accessing the internet via smartphones. We outlined the Top 4 chatbot companies in the Indonesian market, their use cases, and their benefits.
Conversational UI: 6 Best Practices
The conversational AI market is experiencing rapid growth, projected to increase from $13 billion in 2024 to approximately $50 billion by 2030, representing a compound annual growth rate of around 25%. Conversational user interfaces (UIs) have evolved significantly beyond basic chatbots to become advanced, context-aware systems that profoundly alter how users interact with digital products.
Top Chatbot Testing Frameworks & Tools
Chatbots can be used in customer service, sales, and internal operations. However, minimizing the risk of chatbot failures is essential to harness this potential fully. Ensuring smooth, efficient performance is critical, and the key to achieving this lies in thorough chatbot testing..
AI Chatbot Pricing: Chatbot Cost Comparison
Chatbots decrease customer support expenses while maintaining 24/7 availability, thus increasing revenues and customer saftisfaction. And with the rise of generative AI chatbots, like ChatGPT, more businesses could adopt chatbots. However, ambiguous chatbot pricing models can be a barrier to adoption.
10+ Epic LLM/ Conversational AI/ Chatbot Failures
Effective chatbots are difficult to create because of the complexities of natural language. Many chatbots fail to engage users or perform basic tasks, resulting in widespread mockery. Due to the rapid advancement of AI, chatbots might eventually surpass human conversational skills. For now, let’s enjoy their funny failures.
Top 40 Chatbot Applications with Examples
Chatbots have become essential tools that enhance customer interactions, operational efficiency, and user satisfaction across various industries. A recent survey found that 60% of U.S. consumers appreciate chatbots for their constant availability and time-saving abilities, while 45% value their immediate responses.
How to Build a Chatbot: Components & Architecture
Chatbots are communication channels that enable businesses to be available for their customers 24/7. They serve various purposes across different industries, such as answering frequently asked questions, engaging with customers, and providing deeper insights into customer needs. Understanding chatbots’ underlying architecture is essential to reaping the most benefits.