Chatbots
Chatbots use natural language processing and AI to automate customer interactions and support services. We compare chatbot solutions that integrate with business systems to handle inquiries, process requests, and provide 24/7 customer assistance.
Banking Chatbots: 7 Tools, 4 Use Cases & 5 Practices
Industries where customer service is a top priority face increasing costs due to the demand for excellent customer service. Banking chatbots allow customers to complete transactions using either voice or text, reducing operational costs while enhancing customer satisfaction.
Wu Dao 3.0: China's Version of GPT
In July 2023, the Beijing Academy of Artificial Intelligence (BAAI) unveiled Wu Dao 3.0, the successor to their previous AI system. This new iteration takes a different approach, focusing on helping startups and smaller companies build their own AI applications without sacrificing performance.
WhatsApp HR: Top 25 Use Cases for Human Resources
HR teams are under financial strain This lowers their recruitment capacity, training and development opportunities, and retention capabilities. We recommend that HR departments with limited budgets consider using WhatsApp to automate some processes. We explained why WhatsApp is suitable for HR professionals and highlighted the top 25 related categories for use across HR tasks.
Top 25 Chatbot Case Studies & Success Stories
The global chatbot market currently stands at approximately $16 billion and is projected to reach $46 billion by 2029. Despite the hype around chatbots, stories of failure are common, while successes are rare. Therefore, designers of conversational interfaces must analyze these failures, as a few successes arise from many failures.
Top 20 Open Source Chatbot Frameworks
An open-source chatbot framework provides the source code publicly, allowing anyone to use, modify, customize, and distribute it freely. We compiled a list of the top 20 open-source chatbot platforms while highlighting their key and differentiating features.
Top 5 Mortgage Chatbots: Use Cases & Examples
Banks with higher customer satisfaction generate deposits 85% faster than their competitors. One crucial financial procedure impacting client satisfaction is loan processing. Chatbots can simulate mortgage brokers and automate tasks around the clock. However, many banking executives are not fully aware of the specific use cases for loan chatbots.
Instagram Chatbots: Top 5 Vendors & Use Cases
Instagram is the 2nd-most used social media platform for e-commerce purchases. 44% of “active” Instagrammers use it to shop weekly. Companies across different sectors, such as e-commerce, content creation, organization, and customer service, are looking for Instagram chatbots that offer: We listed top chatbot providers with their features and best practices for optimizing Instagram chatbots.
Top 4 Indonesia Chatbot Vendors & 7 Case Studies
Indonesia had 212 million internet users by January 2025, ranking high in the Asia-Pacific for mobile adoption, with 75% of users accessing the internet via smartphones. We outlined the Top 4 chatbot companies in the Indonesian market, their use cases, and their benefits.
Conversational UI: 6 Best Practices
The conversational AI market is experiencing rapid growth, projected to increase from $13 billion in 2024 to approximately $50 billion by 2030, representing a compound annual growth rate of around 25%. Conversational user interfaces (UIs) have evolved significantly beyond basic chatbots to become advanced, context-aware systems that profoundly alter how users interact with digital products.
Top Chatbot Testing Frameworks & Tools
Chatbots can be used in customer service, sales, and internal operations. However, minimizing the risk of chatbot failures is essential to harness this potential fully. Ensuring smooth, efficient performance is critical, and the key to achieving this lies in thorough chatbot testing..