Chatbots
Chatbots use natural language processing and AI to automate customer interactions and support services. We compare chatbot solutions that integrate with business systems to handle inquiries, process requests, and provide 24/7 customer assistance.
Top 5 Restaurant Chatbots & Use Cases
Restaurant chatbots can be a smart investment for restaurant chains because they provide 24/7 customer service and enhance the workforce by delivering standardized services. We compiled information about the top 5 restaurant chatbots, including their use cases, real-life examples, and best practices for implementing restaurant chatbots.
Therapist Chatbots: Top Use Cases & Challenges
The World Health Organization (WHO) reports that one in eight people globally suffers from a mental disorder, impacting about 970 million individuals. Furthermore, approximately 70% of those with mental health issues do not receive treatment across the globe. Therapist chatbots can help close the mental health treatment gap and contribute to a happier society.
Top 5 Mortgage Chatbots: Use Cases & Examples
Banks with higher customer satisfaction generate deposits 85% faster than their competitors. One crucial financial procedure impacting client satisfaction is loan processing. Chatbots can simulate mortgage brokers and automate tasks around the clock. However, many banking executives are not fully aware of the specific use cases for loan chatbots.
Hospitality Chatbots: Everything You Need to Know
According to PwC, the hospitality industry is the one that can charge the second-highest premium for excellent customer experience with a 14% premium margin. Fast and easy-to-engage digital channels are part of the excellent customer experience. Engaging with many customers 7/24 via live agents is not an efficient strategy for the hotels.
Top 10 Conversational Commerce Use Cases
The goal of conversational commerce, a cutting-edge marketing and sales strategy, is to increase sales by boosting customer experience through interacting with them on messaging platforms. Conversational AI solutions such as sales chatbots and virtual assistants are used by conversational commerce enterprises to offer 24/7 client service and engagement.
Types of Conversational AI: GenAI Chatbots to IVR
Conversational AI consists of software that enables human interaction, including chatbots powered by LLMs, voicebots, and interactive agents. These tools help users ask questions, get support, or complete tasks remotely.
B2B Chatbots: Top 7 Use Cases & Case Studies
B2B interaction is a business transaction between two companies. B2B chatbots offer several advantages, including answering common FAQs, providing round-the-clock customer support, analyzing data, and nurturing leads. We explored what B2B chatbots are, how they can streamline B2B relationships, and showcased some use cases.
Top 20 Open Source Chatbot Frameworks
An open-source chatbot framework provides the source code publicly, allowing anyone to use, modify, customize, and distribute it freely. We compiled a list of the top 20 open-source chatbot platforms while highlighting their key and differentiating features.
Top Use Cases & Benefits of Emotional Chatbots
Chatbots are software programs designed to mimic a digitized conversation with a human being through text or speech. Today, they are used in smartphones, smart home appliances, healthcare, B2B transactions, governmental entities, banking, retail, and customer support services.
Wu Dao 3.0: China's Version of GPT
In July 2023, the Beijing Academy of Artificial Intelligence (BAAI) unveiled Wu Dao 3.0, the successor to their previous AI system. This new iteration takes a different approach, focusing on helping startups and smaller companies build their own AI applications without sacrificing performance.