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Chatbots

Chatbots use natural language processing and AI to automate customer interactions and support services. We compare chatbot solutions that integrate with business systems to handle inquiries, process requests, and provide 24/7 customer assistance.

Banking Chatbots: 8 Tools, 5 Use Cases & 5 Practices ['26]

ChatbotsFeb 11

Industries where customer service is a top priority face increasing costs due to the demand for excellent customer service. Banking chatbots enable customers to complete transactions via voice or text, reducing operational costs and enhancing customer satisfaction.

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ChatbotsJan 30

Top 10 Mortgage Chatbots in 2026: Use Cases & Examples

Banks that keep customers happy grow deposits 85% faster than competitors. Loan processing directly affects client satisfaction. . Chatbots can handle mortgage-related tasks around the clock, simulating what mortgage brokers typically do. We examine 10 vendors, their practical applications, and United Wholesale Mortgage’s implementation.

ChatbotsJan 28

AI Chatbot Pricing: Chatbot Cost Comparison in 2026

Chatbots reduce customer support costs while maintaining 24/7 availability. With generative AI chatbots like ChatGPT, more businesses are adopting them. Ambiguous pricing models create barriers to adoption. Here’s what chatbot platforms actually cost, explained clearly.

ChatbotsJan 27

How to Build a Chatbot: Components & Architecture 2026

Chatbots let businesses answer customer questions 24/7. They handle FAQs, engage customers, and collect data on customer needs. Understanding how chatbots work helps you build better ones. Here’s the architecture, components, and development process. How do chatbots work? Chatbots aim to understand user queries and generate relevant responses.

ChatbotsJan 26

Chatbot vs ChatGPT: Differences & Features

When people search “chatbot vs ChatGPT,” they’re asking if ChatGPT is fundamentally different from traditional chatbots. It is. Calling ChatGPT a chatbot is like calling a smartphone just a phone, technically accurate but missing critical distinctions. Let’s clear up what separates traditional chatbots from ChatGPT, and why it matters for anyone choosing between them.

ChatbotsJan 23

Instagram Chatbots: Top 5 Vendors & Use Cases in 2026

Instagram reached 3 billion monthly active users in September 2025, according to Meta CEO Mark Zuckerberg. The platform generated $37.2 billion in social commerce revenue in 2024, and 44% of active users shop weekly using Shopping Tags and the Shop tab. U.S.

ChatbotsDec 12

Wu Dao 3.0 in 2026: China's Version of GPT-5

When the US cut off China’s access to advanced chips, the Beijing Academy of Artificial Intelligence faced a choice: complain about restrictions or work around them. They picked the second option. Wu Dao 3.0, launched in July 2023, throws out the playbook. No massive trillion-parameter models competing for headlines.

ChatbotsDec 8

10+ Epic LLM/ Conversational AI/ Chatbot Failures

Building chatbots that understand natural language remains difficult. Many fail at basic tasks or produce responses that users mock online. AI keeps advancing, and chatbots might eventually match human conversation skills. Until then, their mistakes offer valuable lessons.

ChatbotsNov 26

Top 5 IBM Watson Competitors in 2026

Businesses use conversational AI to handle customer questions at scale and cut down wait times. IBM’s WatsonX Assistant is a popular choice, but with over 200 platforms available, it’s not the only option – and it might not be the right one for you.

ChatbotsNov 14

Top 5 Restaurant Chatbots & Use Cases in 2026

Restaurant chatbots handle the repetitive stuff, taking orders, booking tables, answering “are you open? “so your staff can focus on actual service. They work 24/7 and deliver consistent responses, which matters when you’re operating multiple locations.

ChatbotsNov 7

Top 5 Chatbot Companies in India including Gupshup

India’s e-commerce sector shows the highest chatbot adoption rates globally. But with hundreds of vendors claiming to be “the best,” how do you actually choose? We analyzed India-based chatbot companies using public business data reviews, employee count, local presence, and documented results with Indian clients.