Chatbots
Chatbots use natural language processing and AI to automate customer interactions and support services. We compare chatbot solutions that integrate with business systems to handle inquiries, process requests, and provide 24/7 customer assistance.
10+ Epic LLM/ Conversational AI/ Chatbot Failures
Building chatbots that understand natural language remains difficult. Many fail at basic tasks or produce responses that users mock online. AI keeps advancing, and chatbots might eventually match human conversation skills. Until then, their mistakes offer valuable lessons.
Top 10 Mortgage Chatbots: Use Cases & Examples
Banks that keep customers happy grow deposits 85% faster than their competitors. Loan processing directly affects how satisfied clients feel about their bank. Chatbots can handle mortgage-related tasks around the clock, simulating what mortgage brokers typically do. We examine 10 vendors and their practical applications, as well as United Wholesale Mortgage’s implementation.
Wu Dao 3.0: China's Version of GPT-5
When chip sanctions hit China’s AI industry, Beijing Academy of Artificial Intelligence (BAAI) did something unexpected. Instead of building bigger models, they built smaller ones. Wu Dao 3.0, announced in July 2023, abandons the “bigger is better” race. No more trillion-parameter models.
Top 5 Chatbot Companies in India including Gupshup
India’s e-commerce sector shows the highest chatbot adoption rates globally. But with hundreds of vendors claiming to be “the best,” how do you actually choose? We analyzed India-based chatbot companies using public business data reviews, employee count, local presence, and documented results with Indian clients.
Chatbot Intent Recognition & 5 Intent Examples
Your chatbot misunderstands half of what customers ask. Not because the technology is bad, but because intent recognition, figuring out what users actually want, is harder than vendors admit. When bots misinterpret intent, customers repeat themselves, abandon purchases, and switch to competitors. Fix intent recognition and you fix your bot’s biggest problem.
Top 40 Chatbot Applications with Examples
Most companies use chatbots wrong. They slap a bot on their website, watch it frustrate customers, then wonder why adoption stays low. The reality: chatbots work brilliantly for specific tasks and fail miserably at others. A recent survey found 60% of U.S. consumers appreciate 24/7 availability, while 45% just want faster answers.
Top 10 Conversational AI and Chatbot Challenges
Conversational AI and chatbots are effective for simple questions and finding information. Still, they often fall short when dealing with emotional situations, complex problems, or decisions that require human judgment. Here are the primary conversational AI challenges associated with building these systems.
Chatbot vs ChatGPT: Differences & Features
The first chatbot emerged in the 60s and became commercial in the late 2000s, but it never matched today’s popularity due to ChatGPT. However, its success shouldn’t be generalized, as it’s a specific chatbot type not suitable for all business processes.
Chatbot in Malaysia: Top 8 Vendors & Use Cases
Many chatbot companies in Malaysia are addressing this challenge to assist businesses in automating most of their customer interactions. We explained how and where a business chatbot can be implemented and provided 8 vendors that help companies obtain a chatbot in Malaysia.
AI Chatbot Pricing: Chatbot Cost Comparison
Chatbots decrease customer support expenses while maintaining 24/7 availability, thus increasing revenues and customer saftisfaction. And with the rise of generative AI chatbots, like ChatGPT, more businesses could adopt chatbots. However, ambiguous chatbot pricing models can be a barrier to adoption.