Financial Services
CRM in Financial Services 2025 Guide: Key Features & Suggestions
CRM in financial services
Top 10 Financial CRM Software in 2025
As the financial sector’s dynamics continue to evolve in 2023, the necessity for customized IT solutions becomes more obvious. During this digital revolution, the global customer satisfaction rate for banks decreased slightly, registering a score of 3.94 out of 5, a tiny drop from the previous year.
Top 4 API Use Cases & Examples in the Finance Sector ['25]
APIs have proven to be beneficial for companies as they : [aim_list] [/aim_list] However, the financial sector has been slow to adopt API as part of its digital transformation (see Figure 1). We provide use cases and examples to illustrate the possible investment areas of APIs in finance.
Hyperautomation in Banking: Use Cases & Best Practices
The use of emerging technologies such as artificial intelligence and RPA is already prevalent among businesses in the financial services industry: The next step in enterprise automation is hyperautomation. In this article, we’ll explore why the banking industry needs hyperautomation, its use cases, and how banks can get started with their hyperautomation journey.
Intelligent Automation in Banking & Financial Services [2025]
Companies in the financial services industry are aware of the potential benefits of AI and automation: Explore various use cases and case studies of intelligent automation in banking industry, as well as application steps of intelligent automation: Use cases By combining automation solutions, such as RPA, with AI technologies such as machine learning, NLP, OCR,
![Process Mining in Banking: Top 12 Real-Life Use Cases ['25]](https://research.aimultiple.com/wp-content/uploads/2021/12/Process-Mining-in-Banking-Use-Cases-190x52.png.webp)
Process Mining in Banking: Top 12 Real-Life Use Cases ['25]
Process mining in banking can manage and optimize the bank product processes, improve key performance indicators (process KPIs) and increase customer satisfaction by discovering automation opportunities, managing the change and complying with regulations.
Top 10 Alternative Data Use Cases for Investment in 2025
Investors are always searching for new sources of data that can provide an edge in their investment strategies. Alternative data is important for investment because it provides investors with new and unique insights into companies, industries, and markets.