One of the most effective ways to understand how new technology can benefit your organization is through reading case studies of successful implementations.
For this purpose, we have aggregated case studies about intelligent automation from numerous sources. You can filter or sort them by industry (e.g., healthcare, financial services) or vendor to identify use cases that most closely match your business needs.
What are some examples of intelligent automation case studies?
Below is a list of intelligent automation case studies and examples that we’ve compiled from different vendors and resources:
Customer* | Vendor | Country | Industry | Results |
---|---|---|---|---|
Aon Italy | IBM | Italy | Professional services | Eased the workloads of the company’s 1,600 employees |
Cobmax Sales Center | IBM | Brazil | Telecommunications | Reduced client reports completion time from 2-3 days to 1 day |
Credigy Solutions Inc. | IBM | United States | Financial services | Automation contributed to company's growth at a 15%+ compounded annual growth rate |
Deloitte | IBM | Global | Professional services | Reduced management report preparation time from 5-8 days to 1 hour |
GAM Distributors of Medicines and Perfumery | IBM | Brazil | Logistics | Automated 22 processes within a year Saved 120,000 per year |
Inter Aduaneira | IBM | Brazil | Financial services | Response times have improved by 80% in some sectors of the company |
Lojacorr Network | IBM | Brazil | Financial services | 80% increase in process execution efficiency |
System of Credit Unions of Brazil | IBM | Brazil | Financial services | Up to 80% time savings 10%-20% cost savings |
Bancolombia | Automation Anywhere | Colombia | Financial services | 127K hours freed up in annually $19M reduction in provisioning costs |
EMAAR | Automation Anywhere | United Arab Emirates | Real estate | 40K hours saved annually on average 3X faster transaction processing |
Getting started with intelligent automation
If you are ready to implement intelligent automation for your business processes, we have a comprehensive article about which capabilities intelligent automation tools offer and which vendors provide them.
You can also check our articles on:
to identify which intelligent technology is best for automating your desired business processes.
For more on intelligent automation

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE and NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and resources that referenced AIMultiple.
Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.
He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.
Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.
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