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30 Intelligent Automation Case Studies / Success Stories

Cem Dilmegani
Cem Dilmegani
updated on Jul 4, 2025

One of the most effective ways to understand how new technology can benefit your organization is through reading case studies of successful implementations. 

For this purpose, we have aggregated case studies about intelligent automation from numerous sources. You can filter or sort them by industry (e.g., healthcare, financial services) or vendor to identify use cases that most closely match your business needs.

What are some examples of intelligent automation case studies?

Below is a list of intelligent automation case studies and examples that we’ve compiled from different vendors and resources:

Customer*
Vendor
Country
Industry
Results
Aon Italy
IBM
Italy
Professional services
Eased the workloads of the company’s 1,600 employees
Cobmax Sales Center
IBM
Brazil
Telecommunications
Reduced client reports completion time from 2-3 days to 1 day
Credigy Solutions Inc.
IBM
United States
Financial services
Automation contributed to company's growth at a 15%+ compounded annual growth rate
Deloitte
IBM
Global
Professional services
Reduced management report preparation time from 5-8 days to 1 hour
GAM Distributors of Medicines and Perfumery
IBM
Brazil
Logistics
Automated 22 processes within a year
Saved 120,000 per year
Inter Aduaneira
IBM
Brazil
Financial services
Response times have improved by 80% in some sectors of the company
Lojacorr Network
IBM
Brazil
Financial services
80% increase in process execution efficiency
System of Credit Unions of Brazil
IBM
Brazil
Financial services
Up to 80% time savings
10%-20% cost savings
Bancolombia
Automation Anywhere
Colombia
Financial services
127K hours freed up in annually
$19M reduction in provisioning costs
EMAAR
Automation Anywhere
United Arab Emirates
Real estate
40K hours saved annually on average
3X faster transaction processing

Getting started with intelligent automation

If you are ready to implement intelligent automation for your business processes, we have a comprehensive article about which capabilities intelligent automation tools offer and which vendors provide them.

You can also check our articles on:

to identify which intelligent technology is best for automating your desired business processes.

For more on intelligent automation

Principal Analyst
Cem Dilmegani
Cem Dilmegani
Principal Analyst
Cem has been the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per similarWeb) including 55% of Fortune 500 every month.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE and NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and resources that referenced AIMultiple.

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.
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