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Intelligent automation
Updated on May 7, 2025

30 Intelligent Automation Case Studies / Success Stories

One of the most effective ways to understand how new technology can benefit your organization is through reading case studies of successful implementations. 

For this purpose, we have aggregated case studies about intelligent automation from numerous sources. You can filter or sort them by industry (e.g., healthcare, financial services) or vendor to identify use cases that most closely match your business needs.

What are some examples of intelligent automation case studies?

Below is a list of intelligent automation case studies and examples that we’ve compiled from different vendors and resources:

Last Updated at 02-20-2025
Customer*VendorCountryIndustryResults
Aon ItalyIBMItalyProfessional servicesEased the workloads of the company’s 1,600 employees
Cobmax Sales CenterIBMBrazilTelecommunicationsReduced client reports completion time from 2-3 days to 1 day
Credigy Solutions Inc.IBMUnited StatesFinancial servicesAutomation contributed to company's growth at a 15%+ compounded annual growth rate
DeloitteIBMGlobalProfessional servicesReduced management report preparation time from 5-8 days to 1 hour
GAM Distributors of Medicines and PerfumeryIBMBrazilLogistics

Automated 22 processes within a year
Saved 120,000 per year

Inter AduaneiraIBMBrazilFinancial servicesResponse times have improved by 80% in some sectors of the company
Lojacorr NetworkIBMBrazilFinancial services80% increase in process execution efficiency
System of Credit Unions of BrazilIBMBrazilFinancial services

Up to 80% time savings
10%-20% cost savings

BancolombiaAutomation AnywhereColombiaFinancial services

127K hours freed up in annually
$19M reduction in provisioning costs

EMAARAutomation AnywhereUnited Arab EmiratesReal estate

40K hours saved annually on average
3X faster transaction processing

Great Lakes Tape CorporationAutomation AnywhereUnited StatesManufacturing93% of invoice processing accuracy achieved
Horizon GlobalAutomation AnywhereUnited StatesManufacturing

99% increase in data entry accuracy
20% decrease in processing cost

Tech MahindraAutomation AnywhereIndiaIT21,000+ Hours saved annually
The Loan Store, Inc.Automation AnywhereUnited StatesFinancial services

60% cost savings
Compressed mortgage loan turn times by +25%

Jaguar Land RoverBlue PrismUnited KingdomAutomotive£1,000,000+ value generated from intelligent automation
Mercy RadiologyBlue PrismNew ZealandHealthcare

Decreased invoice processing from 8-10 hours to 2 hours
$200,000 per month

NordeaBlue PrismFinlandFinancial services

6+ million transactions processed by digital workers
450 processes automated across the organization

Utilita EnergyBlue PrismUnited KingdomEnergy12,500 emails managed by digital workers each month
Western UnionBlue PrismGlobalFinancial servicesDecreased the time to complete an agent request from 10 minutes to 20 seconds
AMN HealthcareKofaxUnited StatesHealthcareReduced the time spent on processing employee timecards by up to 68%
ArterisKofaxBrazilConstructionHalved the size of the workforce
Safe-Guard ProductsKofaxUnited StatesManufacturing

Reduced claims adjudication times by +75%
Increased productivity by 30%

AccelirateUiPathUnited StatesRetail

Processes 93% of Invoices automatically
160+ hours saved monthly

Alter DomusUiPathLuxembourgFinancial services

-20 processes automated within 6 months
-1K hours freed for employees

ApprioHealthUiPathUnited StatesHealthcare4 bots can process 7 times the number of claims previously handled by four employees
Avinor GroupUiPathNorwayLogisticsSpeed up process performance execution by 90% on average
CovestroUiPathGermanyManufacturing

Saved 85% of time previously spent on HR documents with 95%
accuracy

Evros Technology GroupUiPathIrelandITCut the amount of time spent on invoice processing by 80%
Hexaware TechnologiesUiPathIndiaIT+90% accuracy scores in data extraction for clients
Sunway GroupUiPathMalaysiaFinancial services

-35 processes automated
-30% reduction in processing time

Getting started with intelligent automation

If you are ready to implement intelligent automation for your business processes, we have a comprehensive article about which capabilities intelligent automation tools offer and which vendors provide them.

You can also check our articles on:

to identify which intelligent technology is best for automating your desired business processes.

For more on intelligent automation

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Cem has been the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per similarWeb) including 55% of Fortune 500 every month.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE and NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and resources that referenced AIMultiple.

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.

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