AIMultiple ResearchAIMultiple ResearchAIMultiple Research

Fintech

5 Mortgage Chatbots in 2025: Use Cases & Examples

Banks with higher customer satisfaction generate deposits 85% faster than their rivals. One of the crucial financial procedures that has an impact on client satisfaction is loan processing. Chatbots powered by artificial intelligence (AI) can mimic mortgage brokers and automate tasks around the clock.

Nov 76 min read

IoT Banking Industry: Benefits, Challenges & Recommendations

The use of IoT has grown across industries. The global Internet of Things (IoT) in banking industry is projected to be more than $90 billion by 2028. With a need for extensive data, IoT can aid processes like credit rating, loan applications, and fraud detection.

May 126 min read

RPA Accounting: 6 Processes & Real-Life Examples in 2025

During my 2 decades of experience helping enterprises adopt automation & AI, accounting and other financial processes were a focus area for me due to their rules-based nature.

Mar 197 min read
Banking Chatbots in 2025: 15 Tools, Use Cases & Practices

Banking Chatbots in 2025: 15 Tools, Use Cases & Practices

Banking chatbots help customers complete transactions with ease using voice or text. Chatbots can reduce operational costs and improve customer satisfaction by streamlining interactions. Banking bots are an emerging technology, and banks are advised to test their solution robustly before deployment to ensure that their reputation is not harmed by chatbot glitches.

May 127 min read