Mert Palazoğlu
Mert Palazoglu has been an industry analyst at AIMultiple since 2023.
Research interests
His work focuses on the latest trends, companies, and innovations in:- Artificial intelligence (AI)
- Cyber security with a focus on network security
- Customer service software
- Proxies for data collection
Education
He graduated with a BS in Management from Bilkent University in 2021.
Latest Articles from Mert
4 Agentic AI Design Patterns & Real-World Examples
Agentic AI design patterns enhance the autonomy of large language models (LLMs) like Llama, Claude, or GPT by leveraging tool-use, decision-making, and problem-solving. This brings a structured approach for creating and managing autonomous agents in several use cases.
Top 10+ AI Agents in Healthcare: Use Cases & Examples
We previously explained healthcare AI use cases. In this article, I listed the best AI agent examples for healthcare that automate workflows in clinical operations: Examples of AI agents in healthcare General-purpose healthcare agents Automates multiple business tasks (e.g., scheduling, medical coding, office operations), but not focused on diagnostics or deep clinical applications.
From Traditional SaaS-Pricing to AI Agent Seats
Companies are increasingly shifting to dynamic pricing models, allowing buyers to choose their costs based on specific needs and usage patterns.
Top 30+ Agentic AI Companies
Though AI agents are being hyped and some companies rebrand their chatbots as agentic tools, there are still few agents in production. Previously, we benchmarked some of these capable AI agents over several real-world tasks. In this article, we identified key agentic AI companies that live up to the hype.
Compare 10+ Open Source Security Audit Tools
Previously, I explained 30+ security audit tools based on their specializations. To compare vulnerability scanning, web application scanning, and security automation & simulation capabilities of the best free open-source auditing tools, I spent several hours going through the documentation and watching demos of these tools.
Top 15+ Auto Dialer Software: Types, Features & Pricing
Auto dialer software (aka automated call software) automatically dial telephone numbers pulled from a list and connect either to the customer or a live agent, or play a recorded message. This helps automate key contact center functions like call routing.
AI in SOAR: AI Analytics vs GenAI vs Agents
AI capabilities in security orchestration, automation, and response (SOAR) aim to automate security operations centers (SOCs), reducing human tasks and increasing efficiency. Several types or subsets (e.g. machine learning) of AI are employed in the SOC.
Top 10+ Multi-Factor Authentication (MFA) Use Cases
Our research on multi-factor authentication (MFA) solutions shows how effective the leading software are in adaptive authentication, biometric authentication (Fingerprint/Face ID), and push notifications.
10+ MFA Examples: Types, Methods & Best Use Cases
Our research on multi-factor authentication (MFA) solutions highlights various adaptive authentication methods (e.g., offline authentication) offered by leading software providers. To highlight how companies like Apple, PayPal, and Google use these methods, we provided 10+ real-life MFA examples of authentication types and methods: Read more: Multi-factor authentication (MFA) pricing and plans, MFA use cases.
Best 8 Identity and Access Management Solutions
Effectively managing user access should not pose a continual security risk, yet many IT teams face ongoing challenges. Issues such as weak passwords, the presence of abandoned accounts, and the complexity of managing multiple authentication methods across both cloud and on-premises systems often complicate security management.
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