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Mert Palazoğlu

Industry Analyst

153 Articles

Mert Palazoglu has been an industry analyst at AIMultiple since 2023.

Research interests

His work focuses on the latest trends, companies, and innovations in:

Artificial intelligence (AI)
Cyber security with a focus on network security
Customer service software
Proxies for data collection

Education

He graduated with a BS in Management from Bilkent University in 2021.

Recent Articles from Mert Palazoğlu

Social Customer Service in 2025: 4 Benefits & 7 Features

May 306 min read

Top 10 Cloud Contact Center Solutions in 2025

Jun 1611 min read

Rayobyte: 5 Alternatives, Features & Pricing in 2025

Rayobyte: 5 Alternatives, Features & Pricing in 2025

Jun 176 min read

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