MonkeyLearn Evaluation and Top 3 Alternatives in 2024

Research shows that as the data accumulates, it becomes difficult to analyze the thoughts and sentiments of customers; as a result, the demand for sentiment analysis services is rising at a great pace. Thus, evaluating the best sentiment analysis services in the market before initiating any premature investments can be worthwhile.

In this article, we analyze MonkeyLearn and its top 3 alternatives that offer sentiment analysis services, together with their commercials, ratings, and features to help businesses in their vendor selection process.

Comparison of MonkeyLearn and the top 3 alternatives

*Ratings are based on G2 & Capterra.

MonkeyLearn platform review

MonkeyLearn is a sentiment analysis service provider that helps companies automatically analyze the content of their customers and categorize the text.

Figure 2. Evaluation of MonkeyLearn by the customers based on software review platforms such as G2 & Capterra

In a study, researchers categorize the reviews based on their emotional tone in a study that compares sentiment analysis services. Results show that MonkeyLearn achieves 87% accuracy in predicting the sentiment. 

In another study, researchers compare MonkeyLearn sentiment analysis service with a supervised, rule-based algorithm using a Twitter dataset and find that MonkeyLearn’s platform can achieve 70%¹ accuracy for correctly classified tweets. 

Figure 3. Comparison of a) unsupervised (using MonkeyLearn platform) and b) supervised algorithms in sentiment analysis 

Pricing

• Pricing starts from 299$ per month.
• Free 14-day trial is possible.

Ratings

G2: 4/5

Capterra: 4.2/5

Pros

• The platform offers flexibility to its customers
• They have a detailed documentation on its API.

Cons

• It is more expensive compared to other vendors.
• To provide reliable results, the model requires a large amount of training.

The top 3 MonkeyLearn alternatives that offer sentiment analysis services

1- Clickworker

Clickworker is a service provider that delivers crowdsourced services via an advanced platform, mobile app, and a global team of more than 4+ million workers. Clickworker offers services such as analyzing social media content, collecting data, and conducting sentiment analysis.

Check out their offering:

Pricing

• Client determined payout + 40% service fee.
• Free trial is available.

Ratings

G2: 3.9/5

Capterra: 4.4/5

Pros

• Clickworker offers a quick and solid service in more than 45 languages.
• The platform’s adaptability allow users to modify their project specifications and create additional requirements if necessary.
• Users can create new dataset for their AI algorithms through knowledgeable crowdsource workers on the platform.
• Workers do the activities following the crowdsourcing code of conduct, so that the jobs are completed within a defined framework and the same participants cannot complete a task repeatedly.

Cons

• Customer support function can be improved.

2- Appen

Appen is a solution provider renowned for its human-annotated datasets used to train artificial intelligence and machine learning models. Appen offers services including image annotation, data collection, transcription, and sentiment analysis by utilizing an international network of 1+ million contractors. Its comprehensive solutions streamline the process of data analysis and interpretation while assisting companies in improving their AI and machine learning skills.

Pricing

• They don’t have a one-size fits all approach, rather offer custom pricing.
• Free trial is not available.

Ratings

G2: 4.1/5

Capterra: 4.1/5

Pros

• Onboarding with the platform is easy.
• Its architecture provides for simple task execution deployment.

Cons

• The audios can be low quality at times.

3- Repustate

Repustate is a service provider focusing on text analytics and solutions for semantic search using a platform. Their system offers sentiment extraction, social media content analysis, and big datasets. Repustate delivers sentiment analysis on various data sources using Natural Language Processing (NLP) and machine learning algorithms. This service gives businesses insights into customer behavior and trends.

Pricing

• Pricing starts from 199$ per month.
• Free trial is available.

Ratings

G2: Repustate is not available on G2.

Capterra: 4/5

Pros

• The user interface is regularly updated so that users can navigate on the platform easily.

Cons

• The reporting and analytics functions can be improved.

Comparison of MonkeyLearn & the top 3 alternatives based on their features

Figure 5. Comparison of 4 different sentiment analysis services, namely MonkeyLearn, Clickworker, Repustate, and Appen

For guidance in choosing the right tool, check out our data-driven list of sentiment analysis services and reach out to us:

External Links

• 1. Contreras D., Wilkinson S., Alterman E., Hervás J. (2022). Accuracy of a pre-trained sentiment analysis (SA) classification model on tweets related to emergency response and early recovery assessment: the case of 2019 Albanian earthquake