30 Intelligent Automation Case Studies / Success Stories in 2024

Updated on Jan 11

3 min read

Table of contents

What are some examples of intelligent automation case studies?Getting started with intelligent automation For more on intelligent automation

We have explored intelligent automation and its use cases in different industries and business functions, such as in:

However, one of the most effective ways to understand how new technology can benefit your organization is through reading case studies of successful implementations.

For this purpose, we have aggregated case studies about intelligent automation from numerous sources. You can filter or sort them by industry (e.g. healthcare, financial services), or vendor to identify those use cases that match your business needs the closest.

What are some examples of intelligent automation case studies?

Below is a list of intelligent automation case studies and examples that we’ve compiled from different vendors and resources:

Customer*	Vendor	Country	Industry	Results
Aon Italy	IBM	Italy	Professional services	Automation eased the workloads of the company’s 1,600 employees
Cobmax Sales Center	IBM	Brazil	Telecommunications	Reduced client reports completion time from 2-3 days to 1 day
Credigy Solutions Inc.	IBM	United States	Financial services	-100% automated due diligence reviews of loan-related documents -Automation contributed to company's growth at a 15%+ compounded annual growth rate
Deloitte	IBM	Global	Professional services	-Reduced management report preparation time from 5-8 days to 1 hour -Reduced travel expense report preparation time from 3 hours a day to 10 minutes
GAM Distributors of Medicines and Perfumery	IBM	Brazil	Logistics	-Automated 22 processes within a year -Saved around BRL 120,000 per year
Inter Aduaneira	IBM	Brazil	Financial services	-Saved 800 hours per analyst -Response times have improved by 80% in some sectors of the company
Lojacorr Network	IBM	Brazil	Financial services	-80% increase in process execution efficiency -Processing and notification of more than 700 payments per day
System of Credit Unions of Brazil	IBM	Brazil	Financial services	-Up to 80% time savings -10%-20% cost savings
Bancolombia	Automation Anywhere	Colombia	Financial services	-127K hours freed up in annually -$19M reduction in provisioning costs
EMAAR	Automation Anywhere	United Arab Emirates	Real estate	-40K hours saved annually on average -3X faster transaction processing
Great Lakes Tape Corporation	Automation Anywhere	United States	Manufacturing	93% of invoice processing accuracy achieved
Horizon Global	Automation Anywhere	United States	Manufacturing	-99% increase in data entry accuracy -20% decrease in processing cost
Tech Mahindra	Automation Anywhere	India	IT	-21,000+ Hours saved annually
The Loan Store, Inc.	Automation Anywhere	United States	Financial services	-60% cost savings -Compressed mortgage loan turn times by +25%
Jaguar Land Rover	Blue Prism	United Kingdom	Automotive	-£1,000,000+ value generated from intelligent automation
Mercy Radiology	Blue Prism	New Zealand	Healthcare	-Decreased invoice processing from 8-10 hours to 2 hours -$200,000 per month enhanced cashflow by switching to daily invoicing
Nordea	Blue Prism	Finland	Financial services	-6+ million transactions processed by digital workers -450 processes automated across the organization
Utilita Energy	Blue Prism	United Kingdom	Energy	-50% change of address request process completed by digital workers -12,500 emails managed by digital workers each month
Western Union	Blue Prism	Global	Financial services	-Decreased the time to complete an agent request from 10 minutes to 20 seconds -3 million tasks completed per year
AMN Healthcare	Kofax	United States	Healthcare	-Reduced the time spent on processing employee timecards by up to 68% -Reduced number of hours requiring human intervention from 8000 to 2600.
Arteris	Kofax	Brazil	Construction	Halved the size of the workforce supporting its key business services
Safe-Guard Products	Kofax	United States	Manufacturing	-Reduced claims adjudication times by +75% -Increased productivity by 30%
Accelirate	UiPath	United States	Retail	-Processes 93% of Invoices automatically -160+ hours saved monthly
Alter Domus	UiPath	Luxembourg	Financial services	-20 processes automated within 6 months -1K hours freed for employees
ApprioHealth	UiPath	United States	Healthcare	4 bots can process 7 times the number of claims previously handled by four employees
Avinor Group	UiPath	Norway	Logistics	Speed up process performance execution by 90% on average
Covestro	UiPath	Germany	Manufacturing	Saved 85% of time previously spent on HR documents with 95% accuracy
Evros Technology Group	UiPath	Ireland	IT	Cut the amount of time spent on invoice processing by around 80% with 80% accuracy
Hexaware Technologies	UiPath	India	IT	+90% accuracy scores in data extraction for clients
Sunway Group	UiPath	Malaysia	Financial services	-35 processes automated -30% reduction in processing time

Getting started with intelligent automation

If you are ready to implement intelligent automation for your business processes, we have a comprehensive article about which capabilities intelligent automation tools offer and which vendors provide them.

You can also check our articles on:

to identify which intelligent technology is best for automating your desired business processes.

For more on intelligent automation

You can also check our data-driven list of intelligent automation solutions. If you need help with intelligent automation solutions, feel free to reach out:

Find the Right Vendors

Access Cem's 2 decades of B2B tech experience as a tech consultant, enterprise leader, startup entrepreneur & industry analyst. Leverage insights informing top Fortune 500 every month.

Cem has been the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per similarWeb) including 60% of Fortune 500 every month.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE, NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and media that referenced AIMultiple.

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised businesses on their enterprise software, automation, cloud, AI / ML and other technology related decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.